Pa- Call Quality

Greenfield opportunity to setup shared service Centre from scratchWorking in a great culture with a competitive salary on offerAbout Our ClientMishcon de Reya Group is a self-assisting professional services business with law at its heart, employing over 1400 people with over 650 lawyers with offices in London, Oxford, Cambridge, Singapore and Hong Kong. It...

Role Summary: Key Responsibilities: 1. Evaluate voice calls to ensure compliance with internal quality standards and client expectations. 2. Validate and analyze Customer Service Reports (CSRs) for accuracy, completeness, and adherence to guidelines. 3. Provide actionable, constructive feedback to agents via live call monitoring (call barging), weekly...

**PRINCIPAL DUTIES AND RESPONSIBILITIES**: - Answer calls, chats & mails with an approach to deliver positive customer satisfaction - Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision - Focus on First Call/ chat resolution & accurate research initiation - Maintain internal...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for**clients**.**Powered by our purpose - the relentless pursuit of a world that works better for people -...

Urgent hiring for AGM CALL CENTER Profile - AGM CALL CENTER Experience - 13 +Years Ctc - upto 30 Lpa (depends On interview) Working Days - 6 days Location - Gurgaon sec - 18 Job Responsibilities - To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. -...

We are hiring BDE for a leading European company located in Gurgaon, Haryana. Experience-2+yrs Package offered-50k per month **Should have experience in Sales within outsourcing call centres**& willing to grow in domain. Description **Outsourcing call center "Yellow Calls" provides high-quality services to customers, including telemarketing, customer...

**Join our Team as a Quality Controller**: **Location: Gurugram**: **Salary: 4.5 -5.5 LPA (dependent on experience)**: **About the role**: Are you passionate about quality and compliance? As a Quality Controller at Onecom, you'll ensure our sales and customer service calls meet the highest standards. You'll listen to calls, provide compliance support, and...

4. Call Centre Executive Location: gurgaon Experience: 0- 2years Qualification: Any graduate or 12th pass with good communication skills **Job Description**: - Make and receive customer calls related to product inquiries, complaints, and support. - Maintain records of customer interactions and follow-up as needed. - Promote products and services where...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with Basic Networking Knowledge and Excellent Communication Skills For a Technical Support Profile in an ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers....