Patient Counselor

2 days ago

Indore Madhya Pradesh, India Sakhiya Skin Clinic Full time

**Job Summary**:
The Patient Counselor serves as the first point of contact for clients, guiding them through their treatment journey. They provide detailed information about procedures, address patient concerns, and help patients make informed decisions, while ensuring a positive and comfortable experience at the clinic.

**Key Responsibilities**:

- Greet and assist walk-in patients and visitors with warmth and professionalism.
- Explain various skin, hair, and aesthetic treatments offered at the clinic.
- Conduct initial consultations to understand patient needs and expectations.
- Guide patients regarding treatment options, costs, procedures, and outcomes.
- Build trust and rapport to convert inquiries into confirmed appointments or procedures.
- Coordinate with doctors and therapists for seamless patient flow.
- Follow up with patients post-consultation and maintain treatment schedules.
- Maintain detailed records of consultations, follow-ups, and patient feedback.
- Promote treatment packages and offers when applicable.
- Work closely with the marketing and sales teams for lead conversion.

**Skills and Qualifications**:

- Bachelor’s degree (preferred in science, healthcare, or a related field).
- Minimum 1-3 years of experience in a counseling or front desk role, preferably in a clinic or hospital.
- Good knowledge of dermatology and cosmetic treatments (training will be provided).
- Excellent communication and interpersonal skills.
- Sales-oriented approach with strong convincing skills.
- Fluent in English, Hindi, and Gujarati (preferred).
- Proficient in using CRM or clinic software tools.

**Work Environment**:

- Professional grooming and appearance required.
- Willingness to work in shifts, weekends, or holidays as per clinic requirements.

Pay: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Work Location: In person

  • Patient Counselor

    2 days ago

    Bhopal, Madhya Pradesh, India Career Institute of Medical Sciences Full time

    Meet and greet patients and attendants in a compassionate and professional manner. - Listen to patients’ concerns empathetically and offer appropriate guidance. - Explain the diagnosis, treatment options, procedures, risks, and expected outcomes in a simplified manner (as per doctor's advice). - Counsel patients for surgeries, procedures, chemotherapy,...

  • Patient Counselor Eye Hospital

    6 days ago

    Noida, Uttar Pradesh, India Mantra Care Full time

    **Job Description: Patient Counselor** **Location**: Eye Mantra Hospital **Experience**: 1 Year **Employment Type**: Full-Time **Key Responsibilities** - **Patient Interaction**: - Act as the primary point of contact for patients visiting the clinic. - Address patient inquiries and provide information about various eye care services and treatments. -...

  • Education Counselor

    1 week ago

    Vishnupuri Colony, Indore, Madhya Pradesh, India WINNERS INSTITUTE Full time

    Established in 2017 by a dedicated and enthusiastic team of Education Service Professionals, The Winners Institute has proven itself as a place of growth and change for many youths. We provide guidance for courses related to MPPSC, SSC, Banking, VYAPAM, and other Central and State Government jobs. Our approach focuses on participatory learning through...

  • Nutrition Counselor

    3 weeks ago

    Indore, India Health Care At Home Full time

    Company Description Health Care At Home is a hospital and health care company based out of Stevens Point, Wisconsin, United States. We are dedicated to providing quality health care services to our community. Our comprehensive services are designed to meet the needs of patients in a supportive home environment. We pride ourselves on our commitment to...

  • Nutrition Counselor

    2 weeks ago

    Indore, Madhya Pradesh, India Health Care At Home Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionHealth Care At Home is a hospital and health care company based out of Stevens Point, Wisconsin, United States. We are dedicated to providing quality health care services to our community. Our comprehensive services are designed to meet the needs of patients in a supportive home environment. We pride ourselves on our commitment to...

  • Orthopedic Counselor

    9 hours ago

    Ghaziabad, Uttar Pradesh, India Make Visions Full time

    Experience - 2 to 6 years immediate joiner the **generation of new leads, patient phone screenings, and scheduling appointments**. The Patient Counselor will be responsible for educating the patient on procedures through Zoom or in-office consultations. **Job Types**: Full-time, Permanent **Salary**: ₹9,258.32 - ₹32,531.02 per month Schedule: - Day...

  • Nutrition Counselor

    3 weeks ago

    Indore, India Health Care At Home Full time

    Job Description Company Description Health Care At Home is a hospital and health care company based out of Stevens Point, Wisconsin, United States. We are dedicated to providing quality health care services to our community. Our comprehensive services are designed to meet the needs of patients in a supportive home environment. We pride ourselves on our...

  • Patient Counselor

    2 weeks ago

    Noida, Uttar Pradesh, India 4Bell Technology Full time

    Job Description: This is a Patient Consulting role. It is about providing clinical assistance to patients worldwide and helping them discover the best healthcare provider for their medical treatment A strong understanding of Human body anatomy is a crucial skill for this position End-to-end patient case management to ensure patient delight Fluent in English...

  • Patient Counselor

    6 days ago

    Noida Sector 34, Noida, Uttar Pradesh, India Aesthetica360 Full time

    **Key Responsibilities**: - **Patient Inquiry Handling**: - Provide comprehensive information to help patients make informed decisions about treatments. - **Lead Conversion**: - Engage with new leads, educate them on benefits and outcomes of relevant treatments, and motivate them to schedule appointments. - Follow up on leads to increase conversion rates...

  • Medical Counselor

    9 hours ago

    Ghaziabad, Uttar Pradesh, India Make Visions Full time

    JOB TITLE: Counsellor(EYE OR orthopedic) Job location - Ghaziabad Salary - 25k to 35k - **Qualification**: UG - Any Graduate - Any Specialization. PG - Any PG Course - Any Specialization. - **Experience**:1 - 5 Years - **Skills**: Patient Dealing - Welcome patients as they contact the hospital/ clinic personally or by telephone, - Brief the patienys about...