Customer Service

1 week ago


Noida, India Bulking Private Limited Full time

Due to our rapid growth, further areas are being expanded. Therefore we need you - as a **Customer Service **to support our team in **India**.
With your professional expertise, you will be able to set accents and give the brand an authentic voice.

**Your mission**
- Replying customer support tickets from our regional cities
- Handling inbound and outbound calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Assist customer with issues face to face and able to work in shift if required
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Participate in ad hoc projects as and when required

**Your profile**
- Have a Team Player mentality as well as being able to work independently
- Have a very good command of spoken and written **English and Hindi**

**Job Types**: Full-time, Regular / Permanent, Internship, Fresher
Contract length: 12 months

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Sector 63, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX


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