Customer Service

2 days ago

Noida, India Aces Global Consulting Pvt Ltd Full time

Job Overview:

We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.


Looking for only Female Candidates.


Qualifications and Skills:

  • Mandatory skill: Customer service expertise with a focus on delivering exceptional customer experience.
  • Mandatory skill: Coordination skills to ensure seamless communication and collaboration between internal teams and clients.
  • Mandatory skill: Excellent communication skills for effectively engaging with clients and resolving queries.
  • Proficiency in sales techniques to effectively cross-sell and promote additional services to clients.
  • Strong conflict resolution skills to manage and resolve client issues tactfully and efficiently.
  • Proven customer support experience to handle diverse client inquiries and provide appropriate solutions.
  • Competency in Microsoft Office applications for preparing reports, presentations, and managing client data.
  • Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously with attention to detail.


Roles and Responsibilities:

  • Act as the primary point of contact for customer inquiries and provide timely and accurate information.
  • Coordinate with internal teams to ensure effective resolution of client issues and concerns.
  • Assist in the implementation of customer service strategies to enhance client satisfaction and retention.
  • Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and comments.
  • Identify opportunities to promote additional services and support cross-selling efforts to meet clients' needs.
  • Prepare and present regular reports on customer service operations, including key metrics and areas for improvement.
  • Collaborate with team members to develop and refine best practices for delivering superior customer service.
  • Stay updated with industry trends and emerging customer service tools to enhance service delivery.

  • Customer Service Representative

    6 days ago

    Noida, India Right Career Path Service Full time

    System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...

  • Customer Support Role

    3 weeks ago

    Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full time

    Location Noida Sector 2 Nearest Metro Station Sector 15 Salary 10 000 to - 25 000 In-hand with PF ESIC DeductionQualification 12th Pass Freshers are also welcome to apply Role and Responsibilities - Provide exceptional customer service and support through various communication channels phone email chat - Address and resolve customer inquiries...

  • Customer Service

    1 day ago

    Noida, India iQor Full time

    Job Summary: We are searching for a polite, professional Customer Service Representatives to represent our clients professionally by providing remarkable service to their customers. The Customer Service Representative may handle a high volume of inbound calls or inbound chat messages and should seek to create a positive experience for each customer....

  • Customer Service

    2 days ago

    Noida, Uttar Pradesh, India Aces Global Consulting Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Overview:We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.Looking for only Female...

  • International Bpo

    6 days ago

    Noida, India Customer Service Executive Full time

    **Night shift** **Salary**: ₹25,000.00 - ₹40,000.00 per month **Benefits**: - Internet reimbursement Schedule: - Night shift Supplemental Pay: - Performance bonus **Experience**: - Technical Sales: 1 year (required)

  • Customer Service

    5 days ago

    Noida, India Agniapp private limited Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Customer Service

    2 weeks ago

    Noida, India Three Across Full time

    Job Title: Customer Service Experience: 2+ Years Location: Sector 62, Noida Job Description: Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate. Education: Graduation (In any stream) If interested, please share your resume to

  • Customer Service

    5 days ago

    Noida, Uttar Pradesh, India Three Across Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title: Customer ServiceExperience: 2+ YearsLocation: Sector 62, NoidaJob Description:Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.Education: Graduation (In any stream)If interested, please share your resume to

  • Customer Service

    4 days ago

    Noida, Uttar Pradesh, India Info Edge Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Dear Candidate,PFB the JD of Customer Service role with Job Objective: Objective of this role is to respond to customer queries, complaints, escalations and requests about the services via inbound /outbound calls and emails.Job Description:Manage inbound / outbound calls and emails from customersAdhere to the Service Level Agreement (SLAs) / Schedule...

  • Customer Service

    2 weeks ago

    Noida, India Vighnaharta Screening Pvt. Ltd. Full time

    Customer service location - Noida sec-3 salary - upto 18k 12th pass, good in communication 6 day wortking **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Noida, Gautam Buddha Nagar - 201301, Uttar Pradesh: Reliably...