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Domestic and International Voice

2 weeks ago

Noida Uttar Pradesh, India Career Crox Full time

**Job Title: Customer Support Executive - Domestic & International Voice**

**Process : Air India**

**Qualification : Undergraduate**

**Location: Noida, Sector 60**

**Experience Required: Minimum 1 year in Customer Support or Sales**

**Salary: ₹30,000 CTC (₹27,000 In-Hand) + PF + ESI**

**Working Days: 5 Days Working (Post-Training)**

**Training Period: 6 Days Working ( One Month )**

**Key Requirements**:

- **Absolute fluent English communication** (both verbal & written)
- Experience in handling domestic and international voice processes
- Strong sales and customer handling skills
- Willingness to work in a fast-paced environment

**Responsibilities**:

- Handle inbound and outbound calls for domestic and international customers
- Work on premium, pre-filtered customer data
- Provide accurate information and resolve queries efficiently
- Promote services and achieve sales targets when applicable
- Maintain high customer satisfaction through professional interactions
- Adhere to process guidelines and quality standards

**Benefits**:

- Competitive salary with PF & ESI
- 5 days working after training
- Professional growth opportunities with a reputed airline process

Pay: ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- How much do you rate your English Communication Skill out of 10?
- What's your Current In-hand Salary ?
- Are you fine with 30K CTC / 27K In-Hand + PF & ESI, 6 days training for one month then 5 Days working after training ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer Support or Sales : 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Location**:

- Gurgaon, Haryana (preferred)

Work Location: In person

**Speak with the employer**
+91 7836095291