Customer Service Associate

6 days ago

Gurugram Haryana, India Aspire Technologies Full time

ROLE
As a Customer Delight team member you will be maximizing the sustainable value for our customers
and in turn our organization through long-term customer success strategies.
satisfaction and expansion of your customer portfolio.

RESPONSIBILITIES
 Contribute ideas to resolve customer problems to improve productivity.
 Maintain and update customer documentation as needed.
 Handle customer complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution.
 Actively listen to the concerns with a Solution Oriented approach.
KEY REQUIREMENTS
 freshers and experience required in any Customer Support Process
 Smart Freshers good with Communication skills can apply.
 Active Listener.
 Must be proficient in any of the above mentioned languages along with English.
 Good working knowledge with Microsoft Excel or Microsoft Suite.
 Excellent communication and interpersonal skills.

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurugram, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)
- Customer service (required)

**Language**:

- English (preferred)
- Gujarati (required)

**Speak with the employer**
+91 7204990635

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