
Customer Service Associate
19 hours ago
Job Title: Customer Support Executive / Customer Success Associate
Company: Blusmart
Location: Plot No. 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016
Mode: Work From Office
Shift: 24/7 Rotational Shift (6 Days Working, 1 Weekly Off)
Job Summary:
Key Responsibilities:
- Handle customer inquiries through chat or voice support.
- Provide accurate information about services, resolve customer issues, and ensure high customer satisfaction.
- Escalate unresolved issues to the appropriate team as needed.
- Maintain a polite, helpful, and professional manner with all customers.
- Adhere to company policies and procedures in all communications.
Position Details:
- Position Title: Customer Support Executive / Customer Success Associate
- Process: Domestic Process
- Interview Rounds: HR Round, Operations Round, Joining Formalities, Final Joining
**Requirements**:
- Education: Open to both Graduates and Undergraduates.
- Skills: Strong communication skills in English and Hindi (both verbal and written).
- Shifts: 24/7 Rotational Shifts (6 Days Working with 1 Weekly Off).
Compensation:
- Chat Process: ₹23,000 CTC
- Voice Process: ₹24,000 CTC
Additional Details:
- Cab Facility: Not provided
**Job Types**: Full-time, Permanent
Pay: ₹23,000.00 per month
Schedule:
- Rotational shift
Work Location: In person
**Speak with the employer**
+91 9693124273
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