Receptionist/telecaller

2 weeks ago

Nashik Maharashtra, India Paradigm Consultancies Full time

**WE ARE HIRING**

**Job designation:

- Receptionist/ Telecaller**

**Job location:

- Nashik, Maharashtra**

**Salary:

- 15,000-25,000 Per Month**

**Experience:

- **

**Total experience:

- **
- 5 years of experience in a similar role preferred for more senior positions.

**Minimum experience:

- **
- 1-2 years of experience in a similar role preferred for more senior positions.

**Education:

- **
- High school diploma or equivalent required.

**Skillset:

- **
- **Good communication skills**:

- **Proficiency with MS Office**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Introduction**:
We are seeking a dynamic and courteous individual to join our team as a Receptionist/Telecaller. As the first point of contact for our company, you will play a crucial role in creating a positive impression and providing excellent customer service to our clients. This position requires strong communication skills, a professional demeanor, and the ability to multitask effectively.

**Responsibilities**:

- Greet and welcome visitors in a polite and friendly manner.
- Answer incoming calls and redirect them to the appropriate person or department.
- Handle inquiries and provide accurate information to clients, customers, and visitors.
- Maintain a tidy and organized reception area.
- Assist with administrative tasks such as sorting mail, filing, and data entry.
- Make outgoing calls to follow up on inquiries, confirm appointments, or conduct surveys.
- Handle basic customer service duties, including resolving customer complaints or directing them to the appropriate department.
- Coordinate appointments and meetings for staff members.
- Keep records of visitor interactions and transactions.
- Perform other duties as assigned to support the smooth operation of the office.

**Requirements**:

- Excellent verbal and written communication skills.
- Strong interpersonal skills and a friendly demeanor.
- Proficiency in using office equipment such as telephones, fax machines, and printers.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and accuracy in data entry and record-keeping.
- Basic computer skills and familiarity with Microsoft Office Suite.
- Previous experience in customer service or a similar role is preferred but not required.
- Ability to work independently and as part of a team.
- Professional appearance and behavior.
- Flexibility to adapt to changing priorities and responsibilities.

**Languages:

- English, Hindi and Marathi**

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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