IT Support Executive

7 days ago


Mohali Punjab, India Mind map IT Solutions Full time

**Location**: Mohali, India**

**Shift**: Night Shift

We are looking for an IT Support Executive to assist with antivirus software installations, renewals, and performance-related issues for users in the United States.

**Key Responsibilities**:

- Guide users through the installation process and license key activation.
- Troubleshoot issues related to virus detection, quarantine, and firewall settings.
- Upsell security plans when applicable.

**Requirements**:

- Knowledge of antivirus software (such as Norton, McAfee, Avast, etc.).
- Strong spoken English skills.
- Experience in support or sales is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹20,069.55 - ₹44,740.11 per month

Shift:

- Night shift

Work Location: In person



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