IT Support Executive

**Location**: Mohali, India** **Shift**: US Night Shift We are seeking IT Helpdesk Support Executives to provide first-line support for software, hardware, and network-related issues to our US-based clients. **Key Responsibilities**: - Respond to customer inquiries via chat, phone, and remote desktop support. - Troubleshoot issues related to Windows OS,...

**Location**: Mohali, India** **Position**: Full-Time, Permanent** **- Prospect and qualify leads through calls and chats.** **- Understand customers' IT needs and pitch appropriate service plans or software.** **- Meet monthly sales goals and report on key performance indicators (KPIs).** **Requirements**: - Excellent communication skills in...

Hiring for **IT Support Executive** **Experience - 6 Month to 1yr.** **Job Summary**: We are looking for an IT Executive to manage and support our daily IT operations. You will help maintain computer systems, networks, and provide technical support to staff. **Key Responsibilities**: - Set up and maintain computers, printers, and other IT equipment. -...

**Job role: Customer support executive** **About the Role**: As a Customer Support Executive, you will be the first line of defense for our software users, ensuring a positive and smooth user experience. You will be responsible for addressing user inquiries, troubleshooting technical issues, and resolving problems in a timely and efficient...

**Good communication skills** in English, Hindi - Experience in **customer support (voice/chat process)** preferred. - Ability to multitask and manage multiple customer conversations. - Basic computer skills and familiarity with **CRM tools**. - Customer-focused attitude with **problem-solving abilities.**: - **Experience - 6 months to 2 years.** Pay:...

**Location**: Mohali | **Shift**: Night Resolve software compatibility, crashing apps, and system error messages for US customers. **Responsibilities**: - Handle chat/call-based queries regarding software functionality. - Provide step-by-step guidance for resolution. - Upsell extended support packages. **Requirements**: - Experience supporting MS...

**Location**: Mohali, India | **Shift**: Night Shift** **Key Responsibilities**: - Utilize remote access tools (such as TeamViewer and AnyDesk) to diagnose issues. - Provide support for antivirus installation, Windows updates, and performance tuning. - Maintain clear communication with clients and ensure timely follow-ups. **Requirements**: - Proficient...

**Graduate with Excellent English speaking skills.**: - Need to do the process over chat - Communicate with customers in real time and resolve the issues for any services - Client support handling. - Maintain accurate customer records. - Positive Attitude Pay: ₹9,576.62 - ₹29,183.50 per month Schedule: - Day shift **Education**: - Bachelor's...

**Location**: Mohali | **Shift**: Night As a **Device Support Agent**, you'll support customers with external device setups like printers, webcams, keyboards, and USB devices. **Key Responsibilities**: - Walk users through driver installation and configuration. - Troubleshoot connectivity or malfunction issues. - Recommend add-on services where...

**Position - SEO Executive** **Roles & Responsibilities** An **SEO Executive** is primarily responsible for optimizing a website to improve its visibility on search engines like Google, Bing, etc. This role requires a mix of technical, analytical, and creative skills. Below are the typical roles and responsibilities of an SEO Executive: **Qualifications...