B2c - na Billing Process

3 days ago

Mumbai Maharashtra, India WTW Full time

**Description**:
Review, Analyze and assess carrier/broker documentation for processing insurance billing
- Process Agency bills including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees
- Generate and send the invoices to customers via Mail/E-mail
- Handle undelivered invoice exceptions in timely manner
- Following SOPs Client/Carrier specifications and adherence of all statutory requirements
- Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies
- Timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes
- Develop a sound understanding of the Billing Process along with the related upstream and downstream process
- Maintain Quality and Turnaround standards.
- Participate and contribute in potential process improvement areas

Ensure ongoing, effective relationships with stakeholders (Internal/external).
- Focusing on Clients
- Working in Teams
- Driving Excellence
- Fostering Innovation

Adapting to Change

**Key Skills required for the job**
- Communication Skills - Business Writing and Verbal
- MS Excel
- Eye for Detail
- Logical Thinking
- Interpersonal Skills

**Qualifications**:
**Qualifications**:Any Graduate

**Knowledge**:Good understanding and knowledge of MS office (Especially MS Excel)

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