Call Handler

Call Handler opportunities with BT are varied with roles available in various business areas, so differing levels of customer service may be required depending on individual roles. Some are inbound services such as Relay UK or 999 contact centres, and others are internal support desks. Key Responsibilities - Manage and respond to a high volume of inbound...

Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to specific situations, which you will be expected to deliver consistently. The ability to speak clearly and calmly will also be important. Empathy and excellent customer service skills are...

If you are looking for office work, are cool-headed under pressure and enjoy providing excellent customer care over the phone, then working as a Call Handler with BT could be for you. Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to...

you are looking for office work, are cool-headed under pressure and enjoy providing excellent customer care over the phone, then working as a Call Handler with BT could be for you. Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to...

A Call Center Representative takes inbound and makes outbound calls with customers. Their duties include responding to questions and concerns about products or services their company offers **Job Types**: Full-time, Permanent Pay: ₹9,619.58 - ₹20,518.58 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

**Answering incoming calls**: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. - **Resolving customer issues**: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. - **Providing...

Responsibilities: **Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and...

**Making Outbound Calls**: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries. - **Receiving Inbound Calls**: Answer incoming calls from customers to provide information, resolve issues, and address queries or complaints. - **Maintaining Customer Records**: Accurately record details...

1) daily call approx 100-150. 2) fluent English and Hindi. 3) good communication skill. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay Ability to commute/relocate: - New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Experience**: - total...

Tele-Caller/Call Centre Executive Job requirements: - 1. Excellent communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to join 4. Basic knowledge of Internet 5. Handle Customer Grievances Responsibilities: - Make cold calls to customer handle both outbound/inbound calls Can be on phone for a long time and be...