Call Handler

Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to specific situations, which you will be expected to deliver consistently. The ability to speak clearly and calmly will also be important. Empathy and excellent customer service skills are...

If you are looking for office work, are cool-headed under pressure and enjoy providing excellent customer care over the phone, then working as a Call Handler with BT could be for you. Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to...

you are looking for office work, are cool-headed under pressure and enjoy providing excellent customer care over the phone, then working as a Call Handler with BT could be for you. Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to...

Responsibilities: **Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and...

**Making Outbound Calls**: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries. - **Receiving Inbound Calls**: Answer incoming calls from customers to provide information, resolve issues, and address queries or complaints. - **Maintaining Customer Records**: Accurately record details...

1) daily call approx 100-150. 2) fluent English and Hindi. 3) good communication skill. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay Ability to commute/relocate: - New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Experience**: - total...

Answering to all the pre-purchase and post-purchase queries from the customer. - Answering to all the service calls. - Registering the customer’s calls in the Service Partner CRM. - Doing Review and Feedback Calls With the Customers. **Key Skills** - Excellent communication skills with a strong command of the English Language and accent is a must. -...

We are Looking for Call Centre Executive Who Has Experience in Bpo of Ayurveda Industry for Order Booking, Outbound Calls Handling, Providing Complete Information of Medicine to the Customer and Book the Order After Taking Confirmation from the Customer. Age Limit 18 to 28 **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,980.00 -...

Resolving queries generated by customers with efficiency. - Ensure customer satisfaction by fulfilling their requirements. - Document or maintain records of each and every interactions with the customers for future evaluation. - Setting up customer accounts and provide relevant information to them. - Follow the procedure, guidelines provided and implement it...

Role & Responsibilities: Handling Customer Calls / Queries. Coordinating Between Customers, and Sales Team. Provide information of Products / Services / Offers to customers Handling Outbound calls Understand customer needs Responsible for Leads Conversion Solve customers query over the phone Your main goal is to boost our sales by reaching out to the...