Call Handler Banking Process
6 days ago
If you are looking for office work, are cool-headed under pressure and enjoy providing excellent customer care over the phone, then working as a Call Handler with BT could be for you.
Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to specific situations, which you will be expected to deliver consistently. The ability to speak clearly and calmly will also be important.
**Responsibilities**: To record accurate information on work to be completed, location, customer, trade required and the description of the work to be completed; Place material orders with suppliers, and chase progress when required, ensuring they can meet a delivery time; To act as a help desk operator and first point of contact for customers;
**Job Types**: Full-time, Permanent
**Salary**: ₹12,350.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9810525574
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