Call Handler Banking Process

Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to specific situations, which you will be expected to deliver consistently. The ability to speak clearly and calmly will also be important. Empathy and excellent customer service skills are...

**Full job description** **Responsibilities**: Provide end-to-end service support to our customers. Work with internal teams to resolve customer issues promptly. Gather and pass on the feedback from customers to product development teams. Proactively engage with customers to enhance retention and loyalty. Age Limit 18 to 28 **Job Types**: Full-time,...

**Making Outbound Calls**: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries. - **Receiving Inbound Calls**: Answer incoming calls from customers to provide information, resolve issues, and address queries or complaints. - **Maintaining Customer Records**: Accurately record details...

Responsibilities: **Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and...

Manage outbound calls to assist customers with order queries, deliveries, returns, and payment-related issues. - Guide website navigation, product selection, and checkout process for customers on the Shopify platform. - Handle NDR, RTO, and Abandoned Cart follow-ups to improve customer satisfaction and reduce cart abandonment. - Resolve customer complaints...

Call Center Agent Job Responsibilities**:Informs clients by explaining procedures; answering questions; providing information**. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. **Job Types**: Full-time, Permanent, Fresher Pay:...

Answering to all the pre-purchase and post-purchase queries from the customer. - Answering to all the service calls. - Registering the customer’s calls in the Service Partner CRM. - Doing Review and Feedback Calls With the Customers. **Key Skills** - Excellent communication skills with a strong command of the English Language and accent is a must. -...

**FRESHER CAN APPLY DIRECTLY** - Work with client co-ordinators in case of any query related to documents - Good communication skills **Job Types**: Full-time, Permanent Pay: ₹10,767.90 - ₹17,867.55 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In person **Speak with the...

Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem. Some examples of the problem-solving skills needed by customer service...

Answering to all the pre-purchase and post-purchase queries from the customer. - Answering to all the service calls. - Registering the customer’s calls in the Service Partner CRM. - Doing Review and Feedback Calls With the Customers. **Key Skills** - Excellent communication skills with a strong command of the English Language and accent is a must. -...