Receptionist Sales Representative

2 weeks ago

Kiwale Pune Maharashtra, India Avana Senior Care Full time

**Job Title**: Sales Representative (Elderly Care Facility)
**Department**: Sales and Marketing
**Reports To**: Sales Manager/Director

**Job Summary**:
We are seeking a compassionate and results-driven Sales Representative to join our elderly care facility team. The primary responsibility is to attract prospective residents, guide families through the decision-making process, and promote our services. This role requires excellent communication skills, a personable demeanor, and a deep understanding of the needs of seniors and their families.

**Key Responsibilities**:

- **Lead Generation and Outreach**:

- Identify and engage potential clients through networking, outreach, and community events.
- Maintain a database of prospective residents and referral sources such as physicians, hospitals, and social workers.
- **Sales and Consultations**:

- Meet with prospective residents and their families to understand their needs and concerns.
- Provide comprehensive tours of the facility, highlighting services, amenities, and care options.
- Present customized care plans and address objections or questions with empathy and professionalism.
- **Relationship Management**:

- Build strong relationships with community organizations, healthcare providers, and other referral sources.
- Act as the primary contact for inquiries and concerns related to admissions.
- Maintain contact with families throughout the decision-making process.
- **Marketing and Promotion**:

- Participate in local community events, fairs, and seminars to promote the facility.
- Collaborate with the marketing team to develop promotional materials and campaigns.
- Represent the facility at networking events and maintain a positive brand image.
- **Documentation and Reporting**:

- Accurately document all interactions with prospective clients and referral sources in the CRM system.
- Prepare sales reports and meet monthly/quarterly admission targets.
- Ensure compliance with company policies and state/federal regulations.

**Qualifications**:

- **Education**: A high school diploma or equivalent required; a bachelor's degree in marketing, business, or a related field is preferred.
- **Experience**: 1-3 years of experience in sales, preferably in healthcare, senior living, or related fields.
- **Skills**:

- Strong Speaking English
- Strong interpersonal and communication skills.
- Empathy and understanding of elderly care needs.
- Ability to build trust and rapport with clients and families.
- Proficiency in CRM software and Microsoft Office Suite.

**Key Attributes**:

- Compassionate and patient-focused mindset.
- Professional appearance and demeanor.
- Strong organizational and multitasking abilities.
- Motivated and goal-oriented.

**Work Environment**:
This role involves working in a senior care facility and traveling locally for community events or client visits. Weekend and evening availability may be required.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift
- US shift

**Experience**:

- Cold calling: 1 year (required)
- total work: 1 year (required)
- Sales: 1 year (required)
- sales representative: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9226317337
Expected Start Date: 01/02/2025

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