Banking Premium Process
5 days ago
**Banking Premium Process**
**Location**: Teleperformance Hebbal office - Bangalore
**Experience**: Minimum 1.8 years of overall BPO experience with at least 6 months in the banking domain.
**Education**: Any Graduate
**Languages**: English, Tamil/Malayalam
**Working Days**: 6 Days
**Working Hours**: Rotational Off
**CTC Details**: Over all 1.8 years in BPO, in which minimum 6-month experience in banking domain / BFSI experience mandate.
**Key Responsibilities**:
- Handling inbound/outbound calls related to banking products and services.
- Providing customer support and resolving queries effectively.
- Cross-selling and up-selling banking products.
- Maintaining accurate records of customer interactions.
- Adhering to all banking regulations and compliance requirements.
**Skills Required**:
- Excellent communication skills in English and Tamil/Malayalam
- Strong customer service orientation
- Problem-solving and analytical skills
- Ability to work in a fast-paced environment
- Knowledge of banking products and services
**Benefits**:
- Competitive salary and benefits package
- Opportunity for career growth and development
- On-the-job training and support
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Weekend availability
Application Question(s):
- Experience in Banking domain
- BPO experience
**Experience**:
- total work: 1 year (required)
Work Location: In person
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