Service Sales Gpo

**General Information**:

- Req #
- WD00078487
- Career area:

- Strategy and Operations
- Country/Region:

- India
- State:

- Karnataka
- City:

- BANGALORE
- Date:

- Thursday, February 13, 2025
- Working time:

- Full-time

**Additional Locations**:

- India - Karnātaka - Bangalore
- India - Karnātaka - BANGALORE

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

**Description and Requirements**:
**Key Scope**:
**Create**
- **_Process strategy_**- Setting out the process that is right for the business, based on overall business objectives. This takes into account the current vs. the ideal process, captures best practices, and plots points on the road map for the journey towards the ideal state.
- **_Engage_**_ _- The GPO is responsible for seeing that the business understands the value of the role and the importance of process improvement. This means the GPO is required to “sell the vision” of the role, ensuring, of course, that the vision aligns with that of senior management.
- **_Service design and process mapping and design_** - This encompasses process mapping of all global processes within their function, and designing a process that will best suit the business, including the technology solutions needed to support the process.
- _ _**_Process improvement_** - Taking a key role in evaluating the measures needed to improve a process, i.e. an efficiency methodology (like Lean) or a process automation program (like workflow), guiding the program from the evaluation to innovation and implementation.
- **_Control assessment_**_ _- Within the Create phase, critical focus should be on an end-to-end control assessment, evaluating any organizational weaknesses and gaps across the interaction points. If done correctly in this early stage, the GPO can assess and address risk mitigation and related organizational goals in the Deploy and Operate stages. Two distinct elements of control are the need for end-to-end process control assessment by a GPO and the ability to control the process through governance.

**Deploy**
- **_Change management_**- As and when a change in process occurs, the GPO would lead the communications effort to drive that change, and set up a framework with local managers to oversee the adoption of that change.
- **_PMO instigation_** - This stage would also include critical stakeholder appointment, PMO instigation, key initiative prioritization, resource alignment, and strengthening and reengineering allocation.

**Operate**
- **_Process compliance and control_**- The GPO should be the “go to” person for any requests for changes to the process.
- The operational phase would include specific attention to:_
- _Functional silos through governance model execution_
- _End-to-end efficiency through continuous process improvement_
- _Increased economies of scale leverage_
- _End-to-end root issue identification_
- _Redesign of the end-to-end process through innovation_

**Requirements**:

- Minimum Bachelor, preferred Master Degree Business Administration, Computer Science or equivalent is preferred
- Excellent interpersonal and communications skills
- Entrepreneurship and with a high degree of self-motivation and drive
- Strong Collaboration Skills and ability to work cross functionally
- At least 5 Years+ of work experience in Sales Enablement, Strategy & Operation, Process Excellence, playing Subject Mater Expert role
- A consulting background would be ideal

**Additional Locations**:

- India - Karnātaka - Bangalore
- India - Karnātaka - BANGALORE
- India
- India - Karnātaka
- India - Karnātaka - Bangalore ,
- India - Karnātaka - BANGALORE

**NOTICE FOR PUBLIC**

At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.