Hr Shared Services Global Process Owner

Job Category HRMS The HR Shared Services Global Process Owner GPO will focus on the following Hire to retire processes Voluntary In-Voluntary Separations Core HR - employee life cycle data changes Contracts Records Document Management The GPO will drive as-is process review discovery measurement improvement opportunity identification to-be design lead solution design for transition to shared services and emplace process governance Responsibilities Process Design Documentation and Governance Define the L1 - L4 process taxonomy map the process L4 activities L5 tasks identify key areas for improvement including automations implement improvement initiatives and monitor and measure these initiatives with HRSS CI team Build best-in-class standardized processes developing supporting process documents process maps workflows standard operating procedures process analytics business case Work with KM team to develop HR knowledge articles to communicate process changes and strengthen process knowledge for HR community managers and employees Build and maintain partnerships with HR and Technology partners and be recognized within and across the HR function as the go-to expert and owner of process - no process change happens without the GPO s engagement Provide HR process solution design for shared service migrations and migration support Monitor user compliance tracking where and how well the required process is being followed by the users Support in any system implementation enhancement initiatives to the extent impacting HR processes Establish and sustain process change control for all HR processes Process analysis and metrics Conduct robust process analysis activity data collection - volume time-spend cycle time headcount FTE ratios Work with shared services team to benchmark and set operational SLAs and KPIs Process optimization collaboration with HRSS CI Collaborate with HRSS CI specialist to Develop pipeline of process related improvements and opportunities with focus on leaner processes reducing process costs increasing efficiency enhancing the user experience and drive better business outcomes Conduct adequate and timely root cause analysis to understand problem drivers and implementation of necessary corrections and or changes Execute process optimisation initiatives including driving process automation and RPA initiatives working in collaboration with Technology and CI teams Build business cases to quantify the cost and value of process opportunities and advocate for funding as necessary Qualifications Required Skills A bachelor s degree in a human resources or business-related field Graduate degree desirable in a related field preferred Minimum 4 to 6 years experience in HR consulting and or shared services operations demonstrable and proven expertise in HTR focus areas specified in role purpose Global experience in transformation and process design work preferable with Oracle HCM system Prior experience as GPO in focus areas an advantage Process knowledge process mapping experience and subject matter expertise related to focus areas Program and project management experience required Formal continuous improvement e g Lean Six Sigma desirable Experience using process mapping tools such as Microsoft Visio Strong data analytics and excel skills for process analysis is a must Preferred Skills Business acumen and appreciating how a single change in a process can have a wide impact and conversely how one change in the business can affect a particular process is essential Ability to think strategically while maintaining a strong sense of service delivery awareness Strong facilitation and stakeholder management skills Confident presenter for all audience types Ability to manage competing initiatives Effective interpersonal verbal and written communication skills Ability to multi-task be self-managed and meet critical deadlines with limited supervision LI-AG1About Us Weatherford is a leading global energy services company Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets Across our operating locations including manufacturing research and development service and training facilities operators choose us for strategic solutions that add efficiency flexibility and responsibility to any energy operation When you join Weatherford you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers We celebrate each other s successes grow together and learn from each other constantly Individually we are impressive Together we are unstoppable We are One Weatherford Weatherford is an Equal Opportunity Employer Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law