Telephone Operator

2 weeks ago

Gopalpura Jaipur Rajasthan, India BHANDARI HOSPITAL AND RESEARCH CENTER Full time

A Telesales Executive is responsible for selling products or services over the phone. They engage with potential and existing customers to understand their needs, persuade them to make a purchase, and build relationships to drive sales and revenue. Their duties include making outbound calls, handling inbound inquiries, meeting sales targets, and maintaining customer records. Key Responsibilities:

- **Making outbound calls**:Telesales Executives initiate sales by contacting potential customers, presenting products or services, and attempting to close deals.
- **Handling inbound inquiries**:They also respond to calls from customers or potential customers, addressing their questions and concerns.
- **Meeting sales targets**:They work to achieve individual and team sales goals, often tracked through metrics like call volume, sales revenue, and conversion rates.
- **Building customer relationships**:Telesales Executives aim to create positive interactions with customers, fostering trust and loyalty for repeat business.
- **Following up on leads**:They manage and follow up on leads generated from marketing campaigns or other sources.
- **Maintaining customer records**:They keep accurate records of customer interactions, sales activities, and relevant information.
- **Providing customer service**:They address customer inquiries, resolve issues, and ensure customer satisfaction.
- **Staying informed**:They maintain knowledge of products, services, and industry trends.
- **Collaborating with teams**:They may work with other sales team members, marketing, or customer service to achieve overall sales goals

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)
- tele sales: 2 years (required)

**Language**:

- English (preferred)

Work Location: In person

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