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Telephone Operator

2 weeks ago

Jaipur Rajasthan, India BHANDARI HOSPITAL AND RESEARCH CENTER Full time

The Telephone Operator **helps people direct telephone calls**. He/She may use computerized telephone directories to find telephone numbers that callers request and make connections for calls. These calls include long distance, overseas and local. The Operator employed by businesses may answer all incoming calls. Solve the query of the customer, Provide the solution.

Tasks and duties
- Answering incoming calls and making outgoing calls.
- Assisting customers with their enquiries.
- Escalating to a more senior team member when required.
- Transferring customers to different departments.
- Coaching junior members of staff.
- Creating interest in goods and services.
- Resolving complaints and minimising lasting negative feeling regarding good or service.
- Updating database or software with customer information.

job available in jaipur only.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)