Telephone Operator

1 week ago


Jaipur Rajasthan, India HPK & Associates Full time

Telephone Operator Duties
- Answer incoming calls and provide callers with the requested information
- Handle customer inquiries and complaints in a polite and professional manner
- Transfer calls to appropriate personnel or departments
- Assist customers in placing orders
- Take messages and forward them to the relevant parties
- Maintain records of customer interactions and transactions
- Ensure customers’ satisfaction by providing accurate information in a timely manner
- Follow communication procedures and standards

Telephone Operator Requirements
- Excellent customer service skills
- **Good communication skills with grooming personality**:

- Ability to handle customer enquiries in a polite and professional manner
- Ability to work with a team
- Ability to work under pressure & in shift

Telephone Operator Skills
- Excellent communication and customer service skills
- Ability to multi-task and work well under pressure
- Good problem-solving skills
- Knowledge of telephone systems and computer systems

Pay: ₹15,110.47 - ₹21,914.12 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Secondary(10th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Jaipur, Rajasthan (required)

Work Location: In person


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