Telephone Operator
5 days ago
Telephone Operator Duties
- Answer incoming calls and provide callers with the requested information
- Handle customer inquiries and complaints in a polite and professional manner
- Transfer calls to appropriate personnel or departments
- Assist customers in placing orders
- Take messages and forward them to the relevant parties
- Maintain records of customer interactions and transactions
- Ensure customers’ satisfaction by providing accurate information in a timely manner
- Follow communication procedures and standards
Telephone Operator Requirements
- Excellent customer service skills
- **Good communication skills with grooming personality**:
- Ability to handle customer enquiries in a polite and professional manner
- Ability to work with a team
- Ability to work under pressure & in shift
Telephone Operator Skills
- Excellent communication and customer service skills
- Ability to multi-task and work well under pressure
- Good problem-solving skills
- Knowledge of telephone systems and computer systems
Pay: ₹15,110.47 - ₹21,914.12 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Secondary(10th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Jaipur, Rajasthan (required)
Work Location: In person
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