Discharge

_______________________________________ Key Responsibilities Admission
- Co-ordinate all appropriate procedures working with the doctors, nurses, therapists, Family Support Team (FST), Multi-Disciplinary Team (MDT) and outside agencies ensuring that all plans are in place for the time of admission.
- Work closely with First Contact on arranging admissions, booking transport and liaising with the patient, the family and relevant professionals. This includes informing patients and families of visiting hours and taking note of their contact numbers.
- Communicate with patients, their families and the person who referred this patient. To verify all parties understand admission plans, dealing with their concerns in a compassionate and effective manner.
- To play a proactive role on each admission, introducing themselves and their role to all patients and carers.
- Ensure patients and their families are offered refreshments, orientated to the ward, shown how to use buzzer, location of telephones, etc. This will require the post holder to involve Volunteers by sharing information and knowledge so they can actively contribute to these activities. S:\Organisational\Human Resources\Job Descriptions & Person Specifications\Clinical\Admission & Discharge Coordinator Discharge
- Facilitate safe discharge by co-ordinating all appropriate procedures working in partnership with doctors, nurses, therapists, FST, MDT and outside agencies, ensuring that all plans are in place for the time of discharge including transport arrangements.
- Discuss (in preparation for discharge) plans with the patient and their family ensuring that the patient and the family have an understanding of these.
- Assist with other aspects of care such as verifying that all arrangements and equipment needed are in place for nursing and home care, i.e. out-patient and therapy appointments and Community Hospice Team input.
- Act as a link to facilitate patients’ referrals in co-ordination with other health services such as physiotherapy, community nurses and/or primary care providers. Other Key Features of the Role
- Attend admission and discharge meetings with the Ward and First Contact, in order to discuss planned admissions and discharges, conveying this information back to the relevant teams, in co-operation with the Ward Manager and the Community Hospice Team.
- Attend MDT meetings when required playing a leading role in ensuring that discharges are effectively communicated on and planned, completing all records and facilitating the completion of any relevant actions from such meetings.
- Liaise with the Education Department/Training Co-ordinator in order to arrange any training that staff, the patient and their families or carers may need as part of the admission or discharge process. - Contribute to establish and evaluate the standards for admission and discharge activity in order to help the Hospice measure the quality and effectiveness of the service provided.
- Act as a resource, advisor and role model to other colleagues in relation to the admission and discharge processes.
- There may be exceptional circumstances in which the job holder will be expected to change their scheduled work at short notice as deemed necessary by the needs of the service. Last minute changes to the working pattern would be initially requested on a voluntary basis and only as a last resort would they be imposed on any individual.
- It will be expected that the postholder hold a full, valid driving license and is able to drive a hospice ‘pool’ car or their own car if preferred. S:\Organisational\Human Resources\Job Descriptions & Person Specifications\Clinical\Admission & Discharge Coordinator Professional Development
- Access educational and development opportunities e.g. minibites/MDT/caseload
- Provide evidence of intention to participate in further education for the benefit to self, patients and or colleagues
- Provide general information and coaching to patients, carers and other professionals and signpost to suitable palliative care materials
- Participate in local teaching sessions to colleagues in line with link role Personal Development (all staff)

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 02/09/2024