Virtual Assistant

1 week ago

Gurugram Haryana, India Critter Kids Full time

Job Description: Virtual Assistant

We are seeking a dedicated and reliable Virtual Assistant to join our team. As a Virtual Assistant, your primary responsibility will be to support our Shopify website and handle various customer service tasks. You will play a crucial role in ensuring our online store runs smoothly and our customers have a positive shopping experience.

**Responsibilities**:
Shopify Website Support:
1) Upload new products to our Shopify store, ensuring accurate product information and images.
2) Convert and optimize product images to enhance the overall shopping experience.
3) Monitor and update order statuses to keep customers informed about their purchases.

Customer Service:
1) Confirm orders with customers promptly and provide any necessary order-related information.
2) Book couriers for efficient and timely order delivery.
3) Assist with data entry and management using Microsoft Excel.
4) Logistics RTO & Invoice management

**Requirements**:

- Basic knowledge of image editing and conversion tools.
- Having hands on experience on AI tools.
- Excellent communication skills and a customer-centric approach.
- Proficient in using Microsoft Excel for data entry and organization.
- Highly organized, reliable, and able to manage tasks efficiently.
- Ability to work independently and as part of a remote team.

As a Virtual Assistant, you can work from home and be a key part of our online store's success. Your tasks may change depending on what's needed at any given time. Your flexibility is essential in helping us with various responsibilities.
- **Salary on monthly basis : INR 8,000 to 10,000**:

- **Laptop / Desktop and stable internet connection is required**

Pay: Up to ₹10,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Application Question(s):

- Will you be comfortable with the fact that we'll give you some basic training at the beginning, and then we'll have a one-week trial period before making the final decision to hire you?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

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