Front Office Assistant

2 weeks ago


Talwandi Kota Rajasthan, India SITEVI INN & SUITES Full time

responsible for welcoming visitors, managing check-in and check-out procedures, handling inquiries, reservations, and payments, while ensuring a positive and seamless guest experience through excellent customer service and maintaining a clean and organized front desk area. Key Responsibilities:

- **Guest Reception**:Greet and welcome guests upon arrival, providing a warm and professional first impression.
- **Check-in/Check-out Procedures**:Efficiently process guest registrations, assign rooms, collect payment, and handle check-out formalities.
- **Reservation Management**:Take and manage room reservations, including confirming details and updating availability.
- **Guest Inquiries**:Answer questions about hotel facilities, services, local attractions, and address guest concerns promptly.
- **Communication**:Effectively communicate with guests and other departments regarding requests, issues, and important information.
- **Administrative Tasks**:Maintain accurate guest records, update room status, and manage front desk logs.
- **Cash Handling**:Accurately process cash transactions and credit card payments.
- **Upselling and Promotion**:Promote hotel amenities and services to maximize guest satisfaction and revenue.
- **Front Desk Maintenance**:Ensure the cleanliness and organization of the reception area.
- **Security Procedures**:Adhere to safety and security protocols, including guest identification verification and emergency procedures.

**Required Skills**:

- **Excellent Customer Service**: Strong interpersonal skills, ability to build rapport with guests, and handle customer complaints effectively.
- **Communication Skills**: Clear and concise verbal and written communication to effectively interact with guests and colleagues.
- **Organizational Skills**: Ability to prioritize tasks, manage multiple responsibilities, and maintain accurate records.
- **Computer Proficiency**: Familiarity with property management systems and reservation software.
- **Attention to Detail**: Ensure accuracy in guest information, room assignments, and billing.
- **Problem-Solving Skills**: Ability to identify and resolve guest issues promptly and professionally.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid time off

Schedule:

- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Work Location: In person

Expected Start Date: 01/03/2025



  • Kota, Rajasthan, India Career Point University Full time

    **Job Title**: Front Office Assistant **Location**: Soyug Gold, Kota Highway, near Jarkhoda, Rajasthan - 323021 **Department**: Administration / Customer Service Soyug Gold is looking for a professional and courteous Front Office Assistant to manage the reception area and ensure a positive experience for all visitors and customers. The role involves...


  • Khatipura, Jaipur, Rajasthan, India Shag Infotech Pvt. Ltd. Full time

    Responsible for managing front desk operations, and supporting administrative tasks to ensure the smooth functioning of the office. This role involves greeting visitors, answering calls, handling correspondence, and assisting with clerical duties. **Key Responsibilities**: - Greet and assist visitors in a friendly and professional manner. - Maintain office...


  • Jaipur, Rajasthan, India Om Niwas Suite Hotel Full time

    **About us** Om Niwas Suite Hotel is a small business in Jaipur, Rajasthan. We are professional, agile and our goal is to To Ensure the best service in our hotel industry. Our work environment includes: - Modern office setting - Food provided - Growth opportunities Looking for hardworking & commited individuals. Open to traning and learning **Job...


  • Kota, Rajasthan, India Umed Bhawan Palace, Kotah Full time

    **Overview**: We are seeking a friendly, professional, and highly motivated Front Office Associate to join our team at **Umed Bhawan Palace, Kotah**- a heritage hotel in Kota, Rajasthan, India. **Key Responsibilities**: **Welcome Guests**:Greet and check-in/out guests courteously to ensure a hospitable experience. **Adaptability**: Flexibly adapt to shift...


  • Jaipur, Rajasthan, India Connexions Full time

    answering phone calls and forwarding calls to respective departments scheduling and confirming appointments, meetings and events greeting and assisting visitors in a professional and friendly manner handling enquiries and sorting mail keeping track of office supplies and placing orders for replacements - Experience - 1 - 7 Years - Salary - 1 Lac To 2 Lac 50...


  • Civil Lines, Jaipur, Rajasthan, India Raniwala Jewellers Pvt.Ltd. Full time

    **Department**: Admin **Industry**:Luxury Jewellery **Location**: Plot No. 1, Hawa Sadak, Geejgarh Vihar Colony, Bais Godam, Jaipur, Rajasthan 302006 **Shift Timings**: 10:30 AM to 7:00 PM **Duties and Responsibilities**: - Greet visitors and provide a warm and professional welcome to the company. - Answer and direct incoming calls, taking messages and...


  • Jaipur, Rajasthan, India CUTS International (Consumer Unity Trust Society) Full time

    **Recruitment -** **Front Desk Assistant** **Employee Record/ Joining Report** Consumer Unity and Trust Society (CUTS) is a leading think-tank working on economic and public policy issues. From its modest beginnings in 1983, CUTS has grown significantly as a local and global research and advocacy group in addressing the challenges to enhance consumer...


  • Kota, India Umed Bhawan Palace, Kotah Full time

    The opening is for the role of a **Front Office Executive** at **Umed Bhawan Palace, Kotah** in the Hospitality (Hotel) Sector Applicants should have the following qualifications: - Hotel Management Degree (Bachelors or Masters) from a reputed institute - Hotel Management Experience of 5+ years - Ability to read, write, and speak English effectively -...


  • Girdharpura, Kota, Rajasthan, India VRB GROUP OF COMPANIES Full time

    Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answering screening and forwarding incoming phone calls - Receiving and sorting daily mail - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms...


  • Jaipur, Rajasthan, India Nnyra GLOBAL Full time

    The Front Office Coordinator is a key member of the administrative team responsible for managing the front desk operations and providing excellent customer service to visitors and clients. This role involves handling inquiries, managing appointments, and ensuring the smooth flow of daily activities in the front office. **Key Responsibilities**: - **Visitor...