Front Office FOM

1 day ago


Kota, Rajasthan, India Naukri Hospitality Jobs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a highly skilled and experienced Front Office FOM to join our team. The ideal candidate will have a strong background in hospitality and front office operations, with excellent communication and leadership skills.

Roles and Responsibility

  • Manage the front office team to ensure seamless day-to-day operations.
  • Develop and implement effective strategies to enhance customer satisfaction and loyalty.
  • Supervise and train front office staff on various tasks and responsibilities.
  • Coordinate with other departments to ensure smooth service delivery.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Maintain accurate records of front office transactions and reports.

Job Requirements

  • Proven experience in front office operations or a related field.
  • Strong knowledge of hospitality industry standards and practices.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and organizational skills.
  • Familiarity with front office software and systems.

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