CRM Executive at Real Estate Company

4 days ago

Borivali Mumbai Maharashtra, India Kaustubh Constructions Pvt. Ltd Full time

**Job description**

This position is responsible for building dedicated key account relationships with customers.

**Key Responsibility for CRM Executive**:

- Should have good business communication skill-Oral and Written
- Highly Energetic, helpful, and cordial approach with abilities to meet customer requirements
- Should have a pleasing personality to interact with customer
- Creating customer delight experience while onboarding new customers
- Thorough knowledge of real estate processes of the customer lifecycle from start till end
- Ensure timely completion of tasks given by head of department and management
- Coordination with bankers, channel partners, internal team, and other departments
- Ensure timely receipts and scrutiny of the documents required for booking, allotment, NOC and agreement creation from the customers and To ensure that the collection targets are met.
- Coordinate for Preparing the Sale of Agreement and getting it stamped and Registered by coordinating with the clients and the consultant who does the Registration.
- Coordinating with bankers for initial approval of projects and coordinating with the Home Loans from the various banks or bankers agent.
- Follow up for the payments & documents that are due from the customers and maintaining excellent service quality at the point of inquiry and follow-ups.
- To ensure that all the records are properly maintained and easily accessible. To feed-in data in the appropriate system and report promptly on the shortfalls in inquiries that may lead to a shortfall in overall performance of the team.
- To ensure that follow-up schedules and deadlines are met, assist in providing the final possession of the flat to the buyers.

**Key Skills for CRM Executive**:

- Should be mature and well dress
- Minimum 1 year experience from Real Estate Industry
- Excellent communication
- Confident in approach
- Good computer knowledge and good at presentation
- Efficient and sincere towards the responsibilities undertaken in the job.

Pay: ₹15,000.00 - ₹50,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Borivali West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 3 years (required)

Work Location: In person

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