Costumer Care Executive

15 hours ago


Bhopal, India 23FNIPS7131G1ZV Full time

We are urgent hiring for customer care executive

Experience - fresher and 1 yrs

Location - Bhopal IT park

Salary - 12500rs to 15000 rs

work from office fresher canbe apply

shift - rotational shift

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

Regards

HR Megha

788007462/9584269331

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,828.98 - ₹29,260.94 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9584269931



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