Customer Care Executive
2 days ago
Job Location- Bhopal
Eligibility- Fresher/ Experienced can apply
Salary- 12k +
Mode- Onsite
Overview-
As a Customer Care Executive, you'll be the primary point of contact—via phone, email, or chat—ensuring top-notch support by resolving customer queries, providing accurate information, and fostering satisfaction.
Key Responsibilities
- Handle inbound/outbound customer interactions effectively
- Provide product/service details and resolve issues with empathy
- Escalate and follow up on unresolved matters
- Maintain and update accurate customer records using CRM tools
- Collaborate across teams to drive timely resolution
Incentives & Benefits
- Base Compensation:
Competitive salary with performance-based bonuses or incentives - Language Bonus:
Additional incentives for proficiency in Bengali, Telugu, Kannada, Assamese, or Odia/Oriya
Eligibility & Requirements
- Educational Criteria:
12th Pass or Graduate from any discipline - Language Proficiency:
Mandatory: English (and/or Hindi) - Given preference: Bengali, Telugu, Kannada, Assamese, or Odia/Oriya
- Joining Timeline:
Must be
immediate joiners
or available within
3–5 days - Location Preference:
Local candidates prioritized; non-local considered if relocation is feasible - Shifts:
Flexible; may include rotational or night shifts depending on process needs - Experience Level:
Open to both freshers and experienced professionals
Qualifications & Skills
- Excellent verbal and written communication
- Strong problem-solving, empathy, and multitasking skills
- Comfortable handling high volumes of customer queries
- Familiarity with CRM or call-center software is plus
- Team-player with adaptability to changing environments
Why Join Us
- Enhanced earning potential via language-based incentives
- Hybrid of structure and speed: immediate start opportunities that reward your linguistic capabilities
- Opportunity to grow within a dynamic, customer-first culture
Interested candidates can share their resume on .
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