
Associate Sales
5 days ago
**Job Title**: Customer Relationship Manager
**Location**: Chennai, Tamil Nadu
**Company**: Shrinithi Insurance Broking Private Limited
**Job Type**: Full-Time, Permanent
We are looking for a proactive and customer-focused **Customer Relationship Manager (CRM)** to build and maintain strong relationships with our clients. You will act as a key point of contact, ensuring client satisfaction, resolving queries, and supporting business growth through excellent service.
**Key Responsibilities**:
- Develop and maintain strong relationships with existing and potential customers
- Act as a bridge between the customer and internal teams
- Handle customer inquiries, feedback, and complaints promptly
- Upsell or cross-sell products and services where applicable
- Maintain accurate customer records and reports
**Requirements**:
- Bachelor’s degree in business, Marketing, or related field
- Proven experience in customer relationship management or a similar role
- Strong communication and interpersonal skills
- Ability to handle pressure and resolve conflicts effectively
- Proficiency in CRM software is a plus
**Experience**: 6 months - 3 years in a customer-facing role
**Languages**: Tamil, English, (Hindi) is an added advantage
**How to Apply**:
HR Contact at 8122207679, 9092717196
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Application Deadline: 25/07/2025
Expected Start Date: 30/07/2025
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