
Customer Support
2 weeks ago
**Urgent Hiring for Customer Support Representative - International Voice**
- Handle international customer calls to provide exceptional customer service
- Handling inbound calls of US process
- Resolve customer queries related to products/services offered by the company.
- Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
- In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
- Ensure Timely & Professional Responses to all Queries
**Qualification**
UG / Graduate
**Requirement**:
- Must have excellent communication in English (both verbal and written)
- Should have knowledge on KPI
- Able to join immediately
**Benifits**
- CTC upto 4.8 lpa
- Joining bonus upto 20k
- 5 days working, 2 rotational week off
- Incentives
- Both way cab
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Commuter assistance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Joining bonus
- Performance bonus
Ability to commute/relocate:
- Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
Work Location: In person
**Speak with the employer**
+91 9153619895
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