Call Center Executive- Banking

8 hours ago

Noida Uttar Pradesh, India Dronaa Educon pvt ltd Full time

**Role Description**

This is a full-time on-site role for a Call Center Executive
- Banking, located in Dubai. The Call Center Executive will be responsible for answering inbound calls, resolving customer inquiries, providing information about banking products and services, and ensuring high-quality customer service. The role will also include handling customer complaints, conducting follow-up calls, and collaborating with other departments to address customer concerns efficiently.

**Qualifications**
- Customer Support and Customer Service skills
- Strong Communication skills, both verbal and written
- Experience in Contact Centers and Sales
- Excellent problem-solving and conflict resolution skills
- Ability to work in a fast-paced environment
- Basic understanding of banking products and services is a plus
- Bachelor's degree or equivalent experience in a related field
- Proficiency in using call center software and CRM systems

Industry
- Banking

Employment Type

Full-time

Pay: ₹37,000.00 - ₹70,000.00 per month

**Benefits**:

- Health insurance
- Life insurance

Schedule:

- Day shift
- Monday to Friday

**Language**:

- English (preferred)

Work Location: In person

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