Call Center Executive

9 hours ago

Noida Uttar Pradesh, India FELIX HOSPITAL Full time

**Manage large amounts of inbound and outbound calls in a timely manner**:

- **Follow communication “scripts” when handling different topics**:

- **Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives**:

- **Seize opportunities to upsell products when they arise**:

- **Build sustainable relationships and engage customers by taking the extra mile**:

- **Keep records of all conversations in our call center database in a comprehensible way**:

- **Frequently attend educational seminars to improve knowledge and performance level**:

- **Meet personal/team qualitative and quantitative targets**

Pay: ₹16,500.00 - ₹22,000.00 per month

Schedule:

- Day shift
- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi, English (preferred)

Work Location: In person

**Speak with the employer**
+91 9643653928

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