People Experience Partner

JLL supports the Whole You, personally and professionally.

People Experience Partner
Work Dynamics
What this job involves
Our People Experience Partner (PXP) teams will strengthen employee purpose, ignite energy and elevate organization-wide performance by activating, embedding, facilitating and enhancing moments that matter. PXP teams will activate HR products and services that enrich the lives of JLL employees whilst working with Business & HR leaders to facilitate the employee experience by coaching managers on the moments that matter throughout the employee lifecycle. PXPs will use their Business acumen, HR expertise & local knowledge to enable Business and HR priorities. PXPs will deep dive, surface insights, and influence HR Service Delivery and Rewards/Talent COEs to improve and when required rebuild policies, processes, and tools that will enhance moments that matter unleashing Work Dynamics talent to do their best work. The Senior People Experience Partner may lead a PXP team across a specific population
Functional Knowledge
Lead and manage the PXP team within a specific population.
Collaborate with JLL/T, Markets & Corporate Functions Regional PXPs to deliver a consistent and positive One JLL experience for all team members.
Activate, embed and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience to include Hiring; Onboarding; Performance Review; Performance Management; Promotion, etc.
Lead and coordinate the talent management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning.
Partner with People Partners to understand and advocate regional HR requirements to contribute to the development and evolution of the people experience culture.
Use business acumen, HR expertise and local knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions
Drive a culture of inclusion which celebrates our employee diversity and promotes a sense of belonging and value where every voice is heard.
Partner with HR Product colleagues to create and deliver best in class HR resources, processes and overall experiences.
Lead ad hoc projects impacting business results and experience moments.
Collaborate with Employee Relations team to manage complex employee relations situations.
Consult, advise and coach business stakeholders.
Support transition, expansion and stabilization of new business with particular focus on the employee experience.
Identify and recommend efficiencies in the employee life cycle - using touchpoints and hand offs to other People Solutions and Experience stakeholders.

Business Expertise
Experience of delivering HR and operational activity within a complex organization with the ability to balance JLL and client needs.
Highly skilled in utilising data & technology to drive business performance and organization efficiency

**Skills & Competencies**:
Leadership
Develop and sustain strong & influential relationships within the business and HR to understand and cascade HR and business priorities across the PXP team in an engaging and energized way.
Strong team management skills with the ability to effectively manage priorities, leverage best practice and innovation.
Global mindset with a hunger for understanding and promoting the organization’s strategy.
Reputation for integrity, dedicated work ethic, ownership & accountability.
Passion for inspiring and developing high performing teams through the creation of an exceptional culture.
An appetite for exceeding expectations and creating wow within the business and HR organisation.

Problem Solving
Excellent organizational skills with a starter finisher mentality with acute attention to detail.
Ability to use data to tell a convincing narrative and inform and/or make impactful decisions.
Adept at managing multiple priorities/projects simultaneously.

Interpersonal Skills
Builds robust relationships and demonstrates a high degree of emotional intelligence.
Exceptional communicator and influencer.
Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders.
Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert.
A passion to work with people across a variety of backgrounds with the desire to support team development.

Leadership Capabilities
Drive Change, Think Big, Inspire, Help Others, Get it Done, Business First

**Qualification**:
Bachelor's degree or equivalent experience
Experience in leading and managing in a matrix organisation through cultural change
Experience in linking HR strategies to business outcomes

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded p