People Experience Partner

JLL supports the Whole You, personally and professionally.

JLL Technologies (JLLT) is disrupting commercial real estate transforming how companies acquire, operate, manage, and experience space through the delivery of a comprehensive technology portfolio of purpose-built solutions and leading edge, venture-backed companies. Our JLLT People Experience Partner (PXP) teams strengthen employee experience, ignite energy & purpose, and elevate organization-wide performance by: Activating, embedding, and influencing HR products, cycles, and process; Advocating for employees and their eXperience; Advising, consulting, and coaching managers to be eXceptional. PXPs will use their business acumen, HR expertise, and local knowledge to enable business objectives & HR priorities. PXPs will deep dive, surface insights, and influence HR functional areas and COEs to improve and when required rebuild policies, processes, and tools that will enhance moments that matter enabling JLLT talent to do their best work. Senior People Experience (PX) Partners, JLLT Services will bring their experience supporting Technology Services, Solutions, or Customer Success executive leaders and teams to provide strategic and tactical thought leadership aligning People programs and initiatives to improve performance and effectiveness leading to successful achievement of key business outcomes with a global perspective.

Our People Experience Partner (PXP) is an experienced HR professional who will use their Business acumen, HR expertise & local knowledge to enable Business & HR priorities. PXPs will work closely with business leadership and our Talent Centers of Excellence to enhance the employee experience and help our talent to do their best work.

Partner with JLLT People Partners and use business acumen, HR expertise, and industry knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions across Business Units (Pillars).

Functional Knowledge
Act as local delivery experts of JLL’s global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy
Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions
Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc.
Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging
Lead or participate in just-in-time projects impacting business results
Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations team
Provide consultation to business stakeholders through coaching, training, and advisory support
Support assigned employee group in transition, expansion, and stabilization of new business with great consideration given to employee experience
Cultivate strong meaningful relationships with both local employees and People Partners to build trust as their primary touchpoint “on the ground”
Execute on HR tasks by driving efficiencies in the employee life cycle - using touchpoints and hand offs to other People Solutions and Experience stakeholders

**Qualifications**:
Bachelor's degree or equivalent experience.
5+ years of HR experience with at least 3 in a Technology company supporting Solutions, Services, or Customer Success executive leaders and teams.
Demonstrated project management and change management experience.
Demonstrated experience using data to identify insights and drive action/change.
Experience in matrixed organization.
Ability to thrive in a dynamic and ambiguous environment.
MUST BE WILLING TO TRAVEL TO EITHER OFFICE LOCATION

Skills & Competencies
Leadership
Drive the growth of the workforce on the ground, serving as a local HR professional
Skilled facilitator, who can lead local and regional employee events, programs, etc.
Strong team management skills with the ability to effectively manage priorities
Problem Solving
Ability to adjust styles of communicating to varying situations to ensure an inclusive environment
A passion to work with people across a variety of backgrounds teaching and learning from people across the organization
Excellent organizational skills with a starter finisher mentality with acute attention to detail
Interpersonal Skills
Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders
Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers
An appetite for exceeding expectations and creating wow within the business

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can h