Receptionist Front Desk Officer

2 days ago

New Town Kolkata West Bengal, India ProHR Strategies private ltd Full time

**Job Title: Receptionist cum Front Desk Officer**

**Industry**: Telecom Services
**Location**: Kolkata, West Bengal
**Experience**: Minimum 1 year
**Employment Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Greet and assist visitors, clients, and vendors in a professional and courteous manner.
- Manage incoming calls and route them to appropriate departments; handle tele calling for follow-ups and service-related calls.
- Maintain daily records of visitor logs, call logs, and appointment scheduling.
- Coordinate with internal teams for meetings, bookings, and client interactions.
- Maintain and update customer information in Excel sheets and internal systems.
- Perform general administrative tasks like courier tracking, documentation, and filing.
- Assist the operations/support team in routine coordination and follow-up activities.

**Key Requirements**:

- Minimum **1 year of experience** in a receptionist/front desk/admin support role.
- **Proficiency in MS Office**, especially **Excel, Word, and Outlook**.
- Strong verbal and written communication skills in **English, Hindi, and Bengali**.
- Pleasant personality with excellent telephone etiquette and interpersonal skills.
- Ability to multitask and remain calm under pressure.
- Graduate in any discipline (preferred in Business Administration or similar).

**Working Days & Timings**:
Monday to Saturday, 9:30 AM - 6:30 PM

**Salary**:
As per industry standards / Based on experience

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Are you comfortable to travel daily at our New Town office, Kolkata? As it is Work from Office opportunity.

**Experience**:

- Front desk: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

**Location**:

- New Town, Kolkata, West Bengal (preferred)

Work Location: In person

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