Quality Supervisor

**Career Area**:Manufacturing & Supply Chain**:
**Your Work Shapes the World**

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.

JOB RELATED STATISTICS:
Annual Quality Budget: up to $200K
Personnel: 1-10 hourly or agency

JOB DUTIES:
The incumbent is accountable for conformity to global quality processes and reporting to management on QMS process execution. The role is responsible for setting priorities, establishing review schedules for product and equipment quality control, and managing shop floor quality controllers. Decisions made by this position have significant impact on the quality reputation of company products. The incumbent interprets inspection policies and procedures and supervises the activities of bargaining unit personnel.

The incumbent in this position is responsible for overseeing the execution of processes, plans and tools that support global quality systems or related processes i.e. Cost of Poor Quality, APQP, PPAP, quality certifications, MQ11005 and MQ12005 etc. The incumbent must also ensure alignment to CPS (Caterpillar Production System) principles.

Plan work and manage shop floor quality controllers. Establish schedule of product control and equipment control. Organize checking, repair of measurement devices. Conduct initial testing, selection, training and assessment of quality controllers.

The position reports directly to a Quality Manager and is typically responsible for quality associated with a product line or value stream including auditing and certification. The position supervises or manages a work unit of hourly or salaried employees where planning, scheduling, training, monitoring, and reviewing work of subordinates is required, and is responsible for all personnel issues and performance evaluation of subordinates. They will engage with Component Groups, Global Quality resources and Facility Management.

Typical internal customers include employees from two or more work groups in a Division. The position's primary customers are internal. The position is challenged to quickly and correctly identify problems, which may not be obvious. The incumbent solves problems by determining the best course of action, within departmental guidelines, from existing solutions and by developing new ones. The incumbent sets priorities and establishes a work plan in order to complete broadly defined assignments and achieve desired results. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Efficiency, Process Quality, Part Quality, Internal Quality Certification, Vendor Certification, ISO 9000 Certification, etc. The position meets or exceeds quality standard set for the measure(s) stated.

**Basic Qualifications**

A Diploma / Bachelor’s degree in Engineering/Manufacturing with an excellent understanding of quality management practices or equivalent experience.

The ability to utilize a variety of computer software packages is also necessary. In addition, Four to Six years of job-related experience are typically required.

Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department

**Desired Qualifications**

6 Sigma Green Belt Training, Problem solving skills, QMS

**Additional Information**

Work Location: Tiruvallur, India

The Power of Everyone

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.

**Employee benefit details**

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus.

**Final details**

Caterpillar is an Equal Opportunity Employer (EEO).

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