Ai Strategist, People Experience

**Minimum qualifications**:

- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in project management, change management, stakeholder alignment, and execution.

**Preferred qualifications**:

- Experience in contributing to the development and deployment of technology solutions (including AI/ML), demonstrating the ability to identify opportunities and collaborate with technical teams.
- Experience in global operations with organizational structures and workflows.
- Experience with no-code/low-code AI tools and a willingness to learn.
- Knowledge of global HR/People Operations processes or service operations transformation.
- Ability to drive initiatives requiring change management and stakeholder alignment, while also connecting ideas, identifying synergies, and fostering across teams.
- Passion for structuring information to facilitate decision-making and align stakeholders.

**About the job**:

- and Market-level HR support.

In this role, you will sit within the PX RISE (Routing, Infrastructure, Services, Excellence and Business Strategy) team. RISE is focused on transforming Google's People Operations service delivery. You will build durable capabilities across Intelligent Operations, Holistic Measurement, and Extraordinary Experiences, leveraging AI and ML to leapfrog current capabilities. We drive initiatives like AI-powered transformations (e.g., Agentic AI, POpsConnect enhancements), develop Critical User Journey (CUJ) oriented operating models, and implement robust measurement frameworks.

As an AI Strategist within the RISE team, you will play a pivotal role in building and executing the goal for leveraging AI within Google's People Operations (POps) functions. You will be responsible for identifying opportunities, contributing to the roadmap for AI solutions, and guiding their conceptualization, development, and post-launch management. You will act as an advocate and consultant, bridging the gap between People Operations challenges and AI capabilities, driving innovation and ensuring alignment with our goal of achieving significant velocity in our transformation journey. You will work in an ambiguous environment, collaborating across People Experience (PX), POps, product, engineering, and leadership teams.

**Responsibilities**:

- Contribute to defining and executing the AI strategy and implementation roadmap for People Operations, focusing on specific personas and critical user journeys.
- Research and help prioritize Artificial Intelligence (AI)/Agentic AI use cases based on data, and alignment with objectives, collaborating with stakeholders.
- Contribute to conceptualizing AI solutions, emphasizing functionality, user experience, and business value, partnering with product and engineering teams.
- Partner with teams, acting as an integrator to align on AI initiatives, facilitate decision-making, and ensure clear communication.
- Support the life-cycle of AI initiatives, and ensure adherence to Google's Responsible AI principles.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.