Ai Strategist, People Experience

**Minimum qualifications**:

- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in project management, change management, stakeholder alignment, and execution.

**Preferred qualifications**:

- Experience in contributing to the development and deployment of technology solutions (including AI/ML), demonstrating the ability to identify opportunities and collaborate with technical teams.
- Experience in global operations and familiarity with organizational structures and workflows.
- Familiarity with no-code/low-code AI tools and a willingness to learn.
- Knowledge of global HR/People Operations processes or service operations transformation.
- Ability to drive initiatives requiring change management and stakeholder alignment, while also connecting ideas, identifying synergies, and fostering efficiency across teams.
- Passion for structuring information to facilitate decision-making and align stakeholders.

**About the job**:

- and Market-level HR support. This role sits within the PX RISE (Routing, Infrastructure, Services, Excellence and Business Strategy) team. RISE is focused on transforming Google's People Operations service delivery. Our mission is to "Make every day simple, so we can make special days really special" by building durable capabilities across Intelligent Operations, Holistic Measurement, and Extraordinary Experiences, leveraging AI and ML to leapfrog current capabilities. We drive initiatives like AI-powered transformations (e.g., Agentic AI, POpsConnect enhancements), develop Critical User Journey (CUJ) oriented operating models, and implement robust measurement frameworks.

As an AI Strategist within the RISE team, you will play a pivotal role in shaping and executing the goal for leveraging AI within Google's People Operations (POps) functions. You will be responsible for identifying high-impact opportunities, contributing to the roadmap for AI solutions, and guiding their conceptualization, development, and post-launch success management. You will act as an advocate and consultant, bridging the gap between People Operations challenges and AI capabilities, driving innovation and ensuring alignment with our goal of achieving significant velocity in our transformation journey. You will work in an ambiguous environment, collaborating extensively across PX, POps, product, engineering, and leadership teams.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

**Responsibilities**:

- Contribute to defining and executing the AI strategy and implementation roadmap for People Operations, focusing on specific personas and critical user journeys.
- Research and help prioritize high-impact Artificial Intelligence (AI)/Agentic AI use cases based on feasibility, data, and alignment with objectives, collaborating with stakeholders.
- Contribute to conceptualizing AI solutions, emphasizing functionality, user experience, and business value, partnering with product and engineering teams.
- Partner with teams, acting as a key integrator to align on AI initiatives, facilitate decision-making, and ensure clear communication.
- Support the life-cycle of AI initiatives, define success metrics, measure value, drive adoption, and ensure adherence to Google's Responsible AI principles.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.