Customer Service Representative

1 week ago


Gurugram Haryana, India Spinny Full time

**Role: Social Media Specialist**

**Location: Gurugram**

**About Spinny**:
Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers. As a testimony of Spinny's commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, 5-day no questions asked money-back guarantee, and 1- year after sales warranty. Spinny is backed by leading global venture firms - Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at ~ USD 1.8 Bn. Currently, Spinny has 35 car hubs that operate across 15 cities - Delhi, Gurugram, Noida, Bangalore, Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur, Chandigarh, Indore and Coimbatore.

**Key Responsibly Included**:

- Handle and track customer queries, online ratings, customer reviews, and grievances etc.
- Employee will be responsible for the communication that go out on Valuedrive's brand's social media platforms such as positive Supply Facebook, twitter, and review websites such as mouth shut.
- Will be responsible for timely tracking, processing, and responding to customer queries/reviews/grievances.
- Good understanding of social media platforms.

**Requirements**:

- Relevant experience in Escalations
- Graduate degree
- High empathy and strong customer orientation
- Strong command over the English language (written and verbal)
- High empathy and strong customer orientation

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Gurugram, Haryana (required)

Ability to Relocate:

- Gurugram, Haryana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
7015849199



  • Gurugram, Haryana, India The career artist Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...


  • Gurugram, Haryana, India Radical Minds technologies pvt ltd Full time

    We are looking for a customer-oriented service representative for our company. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and...


  • Gurugram, Haryana, India Radical Minds technologies pvt ltd Full time

    We are looking for a customer-oriented service representative for our company. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and...


  • Gurugram, Haryana, India Vami Tech Solutions Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. **Responsibilities** - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Keeping records of customer interactions, transactions - comments, and complaints -...


  • Gurugram, Haryana, India Orange shark Full time

    Brief Description: - The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with Road Side Assistance/Medical Assistance/Health Assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions,...


  • Gurugram, Haryana, India Smart Moves Consulting Zone Full time

    Job Title: Customer Service Representative Location: Gurugram, Sector 18 Shift: Rotational shifts / US shifts **Salary**: 18k-30k ctc Job Summary: We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Gurugram, Sector 18. You will be the first point of contact for our customers, assisting them with...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

    Unicorn is an Apple Authorised Service Provider. Kindly have a look at our website for more information. We are looking for a Customer Service Representative for our Gurugram location based in Cyberhub Gurugram. As a Technician, you help Apple Product owners get quick, efficient support — developing strong, positive relationships with Apple. When a...


  • Gurugram, Haryana, India ACE INFOTEXiS PVT.LTD . Full time

    Urgently Requires a Customer Services Representative CTC: Rs.20000 - Rs.27000 Per Month Location: Gurugram, Haryana Qualification: Any Graduate Experience: 1 - 2 Years Of Experience in Logistics Industry **Skills**: - Experience into Freight Forwarding / shipping / CHA set up managing customer service - Should be known to International shipments...


  • Gurugram, Haryana, India Kareer Hubb Full time

    **Hiring for Customer Service Representative** Location : Gurgaon Salary upto 36k per month 5 Days working Both side cabs Day shifts **APPLY NOW!** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹36,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Leave encashment - Paid sick time - Paid time off - Provident...