Telecaller

6 hours ago


Indore Madhya Pradesh, India Brainly Academy Full time

**Job: Telecaller**

**Experience: Fresher**

**Location: Indore**

**Mode: Remote**

We are looking for enthusiastic and motivated individuals to join our team. As a Telecaller, you will be responsible for engaging with customers, addressing their queries, and promoting our products/services through phone calls. This is an excellent opportunity for freshers to kickstart their career in customer service and sales.

**Key Responsibilities**:

- Make outbound calls to customers and potential clients.
- Provide information about products and services.
- Identify customer needs and offer solutions based on their requirements.
- Answer customer queries and resolve issues in a professional manner.
- Maintain records of customer interactions and transactions.
- Meet daily and weekly targets for calls made and conversions achieved.
- Document all feedback and insights to improve the service process.

**Desired Skills & Qualifications**:

- Excellent communication skills in English
- Positive attitude and willingness to learn.
- Basic knowledge of MS Office and CRM software.
- Ability to handle customer objections and provide solutions.
- Strong interpersonal and problem-solving skills.
- Good listening skills and a patient approach.
- Ability to work in a fast-paced environment.
- Previous telecalling or sales experience (up to 6 months) is a plus.

Pay: ₹12,000.00 - ₹13,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Work Location: Remote


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