Product Owner

Job ID: 27775

Location: Chennai, IN

Area of interest: Business Support, Management & Efficiency

Job type: Regular Employee

Work style: Office Working

Opening date: 19 May 2025

**Job Summary**Key Responsibilities**

**Strategy**
- Define and prioritize product requirements based on customer needs, business goals, and market trends
- Develop and maintain the product roadmap, ensuring alignment with company goals and objectives
- Collaborate with stakeholders to identify and prioritize product features and enhancements.

**Product Development and Deliver**
- Work closely with development teams to ensure that product requirements are clearly understood and implemented
- Participate in agile ceremonies, including sprint planning, daily stand-ups, and retrospectives
- Ensure that product deliverables meet quality and functionality standards.

**Customer and Stakeholder Management**
- Collaborate with customers to understand their needs and pain points, and to gather feedback on product features and enhancements
- Work with internal stakeholders, and support teams, to ensure that product requirements are aligned with business goals and objectives
- Develop and maintain relationships with key customers and stakeholders

**Product Analytics, Insights and Enablement**
- Collaborate with enablement teams to develop training and support materials for customers and internal stakeholders
- Ensure that product messaging is consistent across all channels and audiences

**Governance**
- Ensure we deliver effective management of operational risks in compliance with applicable internal policies, external laws and regulations at a global level.
- Act to minimise operational loss and audit failures and take proactive measures to respond to matters arising, identify and manage forward looking risks.
- Embed the Group’s values and code of conduct across the team and larger function.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- [Fill in for regulated roles]
- Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].

[Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]
- Serve as a Director of the Board of [insert name of entities]
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

**Key stakeholders**
- Senior Business Leaders, Programme Manager, Product Owner, Global People Services (GPS), Vendors, Enterprise Technology squad, HR Digital Service and Experience team, Core HR Transformation team, Functional teams
- HR Senior Leaders, HR COO team, CoE leads, Country HR Service Delivery, Heads of HR, HRBPs, Country Subject Matter
- Change and Enablement teams, Internal communications team, Corporate Communications team
- Key Functional Partners: Technology Senior Leaders, Innovation Technology Office (ITO), Finance, Property, Compliance, Legal and Risk

Other Responsibilities*
Embed Here for good and Group’s brand and values in XXXX [India]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

**Skills and Experience**
- 10+ years of experience as a Product Owner or in a similar role
- Experience with digital adoption platforms, including WalkMe
- Work with teams on deriving analytics and insights on WalkMe
- Strong understanding of agile development methodologies and practices
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment and adapt to changing priorities

**Qualifications**
- EDUCATION - Bachelor's degree in Computer Science, Business Administration, or a related field
- CERTIFICATIONS - Certified Scrum Master (CSM) or Product Owner (CSPO) certification preferred
- Walkme Certification (preferred)

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to