
Hiring for Quality Assurance
6 days ago
Job Title: Call Auditor
Department: Quality Assurance / Customer Service
Reports To: Managing Director
Location: [Coimbatore or Remote]
**Job Type**: [Full-time ]
**Job Summary**:
The Call Auditor is responsible for evaluating and monitoring inbound and outbound calls to ensure compliance with company standards, procedures, and customer service quality benchmarks. The auditor will assess agents' performance, provide feedback, and contribute to continuous improvement initiatives to enhance customer satisfaction.
**Key Responsibilities**:
- Assess agent performance against internal standards, scripts, and compliance regulations.
- Provide detailed and constructive feedback to direct report to the Managing Director.
- Identify trends, patterns, and areas for improvement in customer service delivery.
- Work closely with training and operations teams to address performance gaps.
- Prepare quality reports and participate in calibration sessions to ensure scoring consistency.
- Maintain accurate records of audit results and recommendations.
- Support the development and implementation of quality improvement initiatives.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
- Work from home
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Language**:
- English, Malayalam, Tamil, Hindi (preferred)
- English (preferred)
- Tamil (required)
- Malayalam (required)
- Hindi (required)
Work Location: In person
Application Deadline: 31/05/2025
Expected Start Date: 02/06/2025
-
Quality Assurance Associate
3 days ago
Coimbatore, Tamil Nadu, India Avantor Full time**The**Opportunity**: Avantor is looking for an Associate for the Quality Assurance NA team. It is an intermediate-level position. The associate is responsible for preparing customer files, review batch records, and release batch records. Liaison to our customers' quality assurance groups for batch record review and release. Manage the communication between...
-
Quality Assurance
1 week ago
Coimbatore, India Acme Hr Consulting Full timeQuality Assurance Specialist Responsibilities: - Preparing and implementing quality assurance policies and procedures. - Performing routine inspections and quality tests. - Identifying and resolving workflow and production issues. - Ensuring that standards and safety regulations are observed. - Addressing and discussing issues and proposed solutions with...
-
Quality Assurance
1 week ago
Chennai, Tamil Nadu, India BNR Infrastructure Projects Private Limited Full time**Job Summary** We are seeking a detail-oriented and experienced **Quality Assurance Engineer** to ensure the quality of civil construction works across all project phases. The QA Engineer will develop and implement quality assurance protocols, inspect construction processes and materials, and ensure compliance with project specifications, codes, and safety...
-
Quality Assurance
12 hours ago
Chennai, Tamil Nadu, India D.R.G. Engineering Solutions Full timeRole: Quality Assurance incharge (QA) **plating** experience Position: Full-time Experience: 3-5 Years Industry: Plating **Salary**: 35000 INR/Month Number of vacancy: Call for information Job Location: Thirumudivakkam Contact Person: A. Aravindan Mobile: 9677266332 **Salary**: From ₹35,000.00 per month Supplemental pay types: - Yearly...
-
Quality Assurance Manager
1 day ago
tamil nadu, India Prym Fashion Global Full timeIntroduction:Prym Fashion (India) Private Limited, located in Thirumazhisai, Chennai, Tamil Nadu, is looking for a Manager - Quality Assurance to be a part of their team. The work will be based out of Chennai for the division, Prym Fashion. PF belongs to the Prym Group, based in Germany since 1530, and having locations throughout the world.Job Summary:Job...
-
Quality Assurance for Manufacturing Process
6 days ago
Coimbatore, Tamil Nadu, India Torqon Power Drives Pvt, Ltd. Full time**Key Responsibilities** - **Quality Inspection and Testing**: - Inspect and verify the quality of raw materials from foundries, machine shops, and sub-vendors. - Perform dimensional, mechanical, and visual checks on components during various production stages. - Oversee final product testing, including performance and safety evaluations. - **ISO 9001:2015...
-
Quality Assurance Specialist
7 days ago
Coimbatore, Tamil Nadu, India beBeeAssurance Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Quality Assurance SpecialistDescription:We are seeking a skilled Quality Assurance Specialist to oversee the quality of our output. The successful candidate will have extensive experience in typesetting quality control and assurance.Review sample specifications, page proofs, revisions, and printer files to ensure high-quality output.Collaborate...
-
Quality Assurance/ Executive
2 weeks ago
Chennai, Tamil Nadu, India Veega sri service Full timeWe are hiring for QUALITY ASSURANCE EXECUTIVE Qualification : Bsc/Msc Skill : Good communication / management skill Exp : 2 to 3 years Location : TIRUNELVELI Salary : 25k to 30k IF INTERESTED CANDIDATE CAN SEND UPDATED RESUME TO 7305145866 **Salary**: ₹20,000.00 - ₹22,000.00 per month Schedule: - Day shift **Education**: - Bachelor's...
-
Quality Assurance
2 weeks ago
Coimbatore, Tamil Nadu, India Electromotive Power Drives Full time ₹ 6,00,000 - ₹ 12,00,000 per yearA Quality Assurance Fresher, you will assist in monitoring and improving the quality of operational processes and outputs. You will work under the guidance of the QA team to ensure product compliance with internal standards and external regulations.Health insuranceProvident fundAnnual bonus
-
Quality Assurance Engineer
7 days ago
Coimbatore, Tamil Nadu, India beBeeQuality Full time ₹ 15,00,000 - ₹ 25,00,000Job OverviewWe are seeking a Quality Assurance Engineer to join our team. In this role, you will be responsible for ensuring the quality of products and services by developing and implementing quality control and assurance processes and procedures.Key Responsibilities:Develop and implement quality control and assurance processes and procedures.Conduct...