Associate Coordinator
2 days ago
**RESPONSIBILITIES**
**Inventory Management**
- Maintain accurate inventory records using the company's inventory management system.
- Monitor stock levels, anticipate shortages and coordinate replenishment as needed.
- Collaborate with procurement team to ensure timely reordering of products.
- Coordinate cargo or material-handling security procedures for hazardous goods.
**Order Fulfilment**
- Coordinate the picking, packing and shipping of orders to ensure timely and accurate deliveries.
- Address any discrepancies or issues related to order fulfilment and resolve them promptly.
- Implement quality control measures to ensure products are properly packaged and labelled.
- Perform loading, unloading, arranging, moving consolidation and deconsolidation of cargo.
- For Coordinator/Senior Coordinator, liaise with Customer Service and Support teams and provide progress updates to customers; arrangement for inbound and outbound shipments; check and ensure proper documentations are in placed as per local regulatory requirements (i.e. packing list, BOL etc.).
**Quality Assurance**
- Inspect and validate stocks (SKUs, colour, size, quantity, defects etc.) against customers' orders.
- Generate supporting documents for non-compliance for follow-up actions.
**Operational Compliance**
- Ensure workplace safety standards and protocols are adhered to create a safe working environment for all.
- For Senior Coordinator, they are also tasked to enforce these within the team.
- Conduct regular safety inspections and address any potential hazards promptly.
- Complete all mandatory training in relation to workplace safety(e.g. 5S).
- Maintain warehouse cleanliness as per local and company's standards.
- Report all workplace accidents to Supervisor/Manager.
- Adhere to corporate social responsibility policies for logistics operations.
- Coordinate resolution of facilities, equipment, infrastructure and systems
- breakdowns to minimize downtime.
- Report warehouse issues promptly.
**Stakeholder Management**
- Collaborate with other departments/teams to complete day-to-day responsibilities as required.
- Communicate effectively to ensure smooth coordination of tasks and timely
- order processing.
**Insights and Reporting**
- Generate regular reports and key performance metrics such as order accuracy, shipping times etc.
- Monitor lapse in delivery services and highlight to Supervisor.
- Work closely with Supervisor to address performance and service gaps.
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