Customer Service Executive

2 weeks ago


Baner Pune Maharashtra, India B.U.Bhandari Motors Pvt. Ltd Full time

Job description

**Job Role:

- **Customer Service Executive

**Experience**:

- Should have auto, BPO, call center Experience

**Skills**:

- Good Communication, presentable, fluency in English, customer satisfaction

**Job Profile:

- **
- You are able to handle objections and overcome rejections. You are able to balance personal involvement and professional distance.
- You understand the customer life cycle management and related functionalities in DMS.
- Maintain Customers Data Base.
- Scheduling an Appointment.
- Keep close follow up of appointments for turn-up and in case of non-turn up, follow up with customers for subsequent rescheduling.
- Follow up call to be made after 7 days of customer visit.
- Call proactively for Service due reminder to customers.

**Skills:

- **
- Excellent communication skills - English, Hindi, Marathi
- Good in Computer knowledge
- Customer Satisfaction
- Presentable

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Contact person - 8799909708

Prachi Tiverekar - Talent Aquisition

**Job Types**: Full-time, Walk-In

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- English, Hindi, Marathi (preferred)

Work Location: In person



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