Customer Assistant

1 day ago

Surat Gujarat, India Rayzon Solar Full time

Job Overview:
**This position is only for GIRLS.**

The Customer Assistant is responsible for providing excellent customer service by assisting customers with inquiries, processing purchases, and ensuring a positive shopping experience. This role requires strong communication skills, problem-solving abilities, and a focus on customer satisfaction.

Key Responsibilities:

- **Customer Service**: Greet customers in a friendly and professional manner. Address customer inquiries, provide information about products/services, and offer solutions to their needs.
- **Product Knowledge**: Stay informed about the company’s products and services to assist customers effectively. Help customers make informed purchasing decisions by providing product recommendations and details.
- **Sales Support**: Assist customers with product selection, upsell or cross-sell where appropriate, and encourage sales promotions or offers.
- **Order Processing**: Handle transactions at the point of sale (POS), process payments, and issue receipts. Ensure the accuracy of all transactions.
- **Returns & Exchanges**: Assist customers with returns, exchanges, and product warranty claims in compliance with company policies.
- **Store Maintenance**: Keep the customer area tidy and well-organized. Restock shelves, maintain displays, and ensure products are in good condition.
- **Customer Feedback**: Gather customer feedback and pass on valuable insights to management to help improve service quality and the customer experience.
- **Team Collaboration**: Work effectively with colleagues and supervisors to meet store goals and contribute to a positive work environment.
- **Promotions & Events**: Help in organizing and promoting in-store events, discounts, or sales activities.

Qualifications:

- **Education**: High school diploma or equivalent (additional certification in customer service or retail is a plus).
- **Experience**: Previous experience in a customer-facing role, such as retail or hospitality, is preferred but not always required.
- **Skills**:

- Strong communication and interpersonal skills.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Excellent problem-solving abilities and conflict resolution skills.
- Basic math skills for handling transactions and calculating prices.
- Proficiency in using point-of-sale (POS) systems and basic office software.
- Ability to work in a team and collaborate with others.
- Customer-focused attitude with a passion for providing excellent service.

Pay: ₹8,086.00 - ₹14,000.00 per month

Schedule:

- Day shift

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person

**Speak with the employer**
+91 7041252816

  • Customer Care Assistant

    2 weeks ago

    Surat, Gujarat, India TheBrightLayer Full time

    Company Description At TheBrightLayer, we help businesses transform ideas into impactful digital solutions, specializing in website development, mobile application development, cloud services, and UI/UX design. Our mission is to make technology work for you, providing innovative solutions that drive growth, efficiency, and innovation. Whether it's launching...

  • Customer Service Assistant

    1 day ago

    Surat, India eZee Technosys Pvt. Ltd. Full time

    Roles & Responsibilities - Assisting all customers regarding outstanding balances and then obtaining payment. - Place phone calls to customers to remind them of payments and account balance. - Worked independently and as part of a team to handle customer conflict and resolved issues professionally. Interact with team members sharing information and working...

  • Customer Support Assistant

    7 days ago

    Majura Gate, Surat, Gujarat, India jobeis hr & it solution pvt ltd Full time

    **Role and Responsibilities: - ** ⮚ Provide administrative and customer support services remotely ⮚ Respond to customer queries and concerns in a timely and professional manner ⮚ Assist in managing and organizing digital files and documents ⮚ Provide recommendations for improving customer experience ⮚ Develop reports and presentations using...

  • Customer Relations Intern

    2 weeks ago

    Surat, Gujarat, India TASTA Full time

    **Role Overview** As a Customer Relations & Styling Intern, you will be the face of TASTA, assisting customers with styling needs and ensuring an exceptional shopping experience. This role combines customer service with creative styling, making it ideal for fashion enthusiasts who enjoy interacting with people. **Key Responsibilities** - Greet and assist...

  • Customer Support Executive

    1 day ago

    Surat, Gujarat, India GM Infotech Full time

    We are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 9 AM to 6 PM, ensuring that our customers receive timely support during their preferred...

  • Customer Acquisition

    1 day ago

    Surat, Gujarat, India HIRINGHOUSE TECHNOLOGIES PVT LTD Full time

    **Role Overview**: We are hiring Field Executives to help acquire customers. Your task is to engage with customers in marketplaces and societies, get them to download the app, and place their first order. **Responsibilities**: - Engage with customers, encourage them to download the app, and place their first order. - successful acquisitions per day. -...

  • Customer Care Executive

    2 weeks ago

    Surat, Gujarat, India LIFTOR Full time

    As a **Customer Care Executive** at LIFTOR, you will play a vital role in managing communication between customers, service partners (drivers), and internal teams. You’ll ensure smooth day-to-day operations, quick problem resolution, and high customer satisfaction. **Key Responsibilities**: - **Customer Interaction**: Handle incoming/outgoing calls and...

  • Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India FASHION DREAM Full time

    **Summary**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. **Responsibilities**: - Provide...

  • Customer Support Representative

    2 weeks ago

    Surat, Gujarat, India Pro Start Me Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist's responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an...

  • Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India eZee Technosys Full time

    Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...