Bilingual Customer Service Representative
2 weeks ago
Location: Onsite at Mihan, Nagpur
Process Type**:Voice (English,Hindi & Odia/Kannada)**
Experience: Fresher or 6 months experience (Preferable)
Qualification: Any Graduate/HSC
**Salary**: ₹12,000 - ₹16,000 gross per month
Shift Duration: 8 hours
Shift Window: 10am - 6pm
Week Off Pattern: Rotational
Week Off Count: One week off
**Key Responsibilities**:
- Experience in engaging customers, crafting solutions, and delivering compelling presentations for impactful presales outcomes.
- Provide accurate information and assistance to resolve customer issues and inquiries.
- Engage with potential customers to understand their needs and preferences.
- Provide information about our products or services and address any questions or concerns.
- Assist in guiding customers through the presales process, offering relevant details to facilitate their decision-making.
**Qualifications and Skills**:
Minimum of 6 months of experience in customer service.
Proficient in English, Hindi, and Odia (written and spoken).
Strong communication and interpersonal skills.
Ability to work effectively in a dynamic and fast-paced environment.
Basic knowledge of pre sales processes and techniques is a plus
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹13,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Nagpur, Maharashtra (required)
Ability to Relocate:
- Nagpur, Maharashtra: Relocate before starting work (required)
Work Location: In person
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