Customer Service Representative

5 days ago


Nagpur Maharashtra, India HCL Technologies Full time

**Customer Service Representative**:

- Nagpur
- 0-3 Years
- INDIA

**Job Family**
- Delivery Voice

**Job Description (Posting).**
- To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA, Able to work independently and efficiently to meet SLA, Able to comprehend the request of the customer and meet the quality standard (1.) Meet the defined Quality Scores. Innovation and Process Improvement (2.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (3.) To consistently meet or exceed CSAT parameters as defined for the process. (4.) AttendanceorLogin HoursorUnsechduled LeaveorSLA targets as per defined by the process (5.) Improving skill level throughSelf development or nominating training programs
- Skill reverification Tests

**Qualification**
- B-Tech

**No. of Positions**
- 2

**Skill (Primary)**
- Behavioral Competency (BSERV )-Behavioral Competency-CUSTOMER ORIENTATION

**Auto req ID**
- 1402428BR



  • Nagpur, India Signex Technologies Full time

    **Customer Service Representative Job Description** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and...


  • Nagpur, Maharashtra, India MINERS POCKET BOOKS PVT LTD,NAGPUR Full time

    1. As a Customer Service Representative, you will be responsible for providing functional, support to resolve customer problems and queries. 3. Resolve customer issues and inquiries in a timely and efficient manner. 4. Maintain accurate records of customer interactions and transactions. - Identify opportunities to improve customer service processes and...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, Maharashtra, India NetRTech Solutions LLP Full time ₹ 26,000 - ₹ 36,000 per year

    Job descriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Nagpur, India Citius Customer Services Full time

    **Customer Service Associate_Sales** **Designation: Customer Service Associate** Process Type - Voice Experience - Fresher or 6 months experience (Preferable) Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹17,000 per month **Requirements**: Should be ready to work for the Voice process Must have good communication skills in English with...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...


  • Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    **Job Roll -** Customer Service Associate **Work Mode -** Work from office **Qualification -** Graduate & Undergraduate both can apply **Experience -** Fresher & Experienced both can apply **Skills**: - Excellent English Communication (Written & Verbal) **Salary -** 13K Take Home **Shifts -** Rotational Shifts **Working Days -** 05 Working...


  • Nagpur, India Sath Outsourcing Service pvt. Ltd. Full time

    Urgent Requirement for customer service executive **Salary**: 10k-18k Location: Wardhman Nagar, Nagpur Qualification: Any Graduate Experience: Min 1 yr to 2 yr Required Skils: Excellent English, Presentable, etc Role and Responsibility: Cal to the customer, manage data, maintain Excel sheet, etc For more details contact us: 706608313 **Salary**:...


  • Mumbai, Maharashtra, India Grow Foundation Full time

    **Customer Service Representative** We are looking for a motivated and customer-focused individual to join our team as a **Customer Service Representative**. You will be responsible for handling customer inquiries, resolving complaints, and providing information about products and services in a professional manner. **Responsibilities**: - Handle inbound...