Key Account Executive

5 days ago

Mumbai Maharashtra, India ShipDelight Logistics technologies Private Limited Full time

**About ShipDelight**:
ShipDelight is a dynamic and innovative logistics technology company dedicated to revolutionizing the shipping and delivery experience. We leverage cutting-edge technology to provide seamless, efficient, and reliable logistics solutions for businesses of all sizes. We are committed to leveraging technology to deliver seamless, reliable, and cost-effective logistics solutions.

**Job Summary**:
We are looking for a dedicated and proactive **Key Account Executive** to join our Client Support & Client Experience team. This role is crucial for nurturing and growing our relationships with key clients, ensuring their complete satisfaction with ShipDelight's logistics tech and aggregator services. You will act as the primary point of contact, driving client success and identifying opportunities for mutual growth.

**Key Responsibilities**:

- _**Client Relationship Management**:_ Serve as the primary point of contact for a portfolio of key accounts, building strong, long-lasting relationships and understanding their evolving logistics needs.
- _**Service Excellence & Problem Resolution**:_Proactively monitor client satisfaction, address concerns, and coordinate with internal operations, tech, and sales teams to resolve issues promptly, ensuring a seamless client experience.
- _**Account Growth & Strategy**:_Identify opportunities to expand ShipDelight's services within existing accounts, demonstrating the value of our logistics tech and aggregator solutions to drive client retention and revenue growth.
- _**Performance Monitoring & Reporting**:_ Track key client performance metrics (KPIs, SLAs), provide regular business reviews, and present data-driven insights to clients to ensure their logistics goals are met.

**Qualifications & Skills**:

- 1-3 years of experience in client servicing, account management (preferably in logistics).
- Strong communication and relationship management skills.
- Ability to multitask and follow up consistently across teams.
- Proficiency in Excel/Google Sheets and CRM tools.
- Problem-solving mindset with customer-first thinking.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- Your Current CTC
- Expected CTC

**Experience**:

- Client Relatiosnhip: 1 year (required)

**Language**:

- English (required)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person

  • Key Accounts Executive

    2 weeks ago

    Mumbai, Maharashtra, India Unilever Singapore Full time

    **Job ID**: R-92628 **Category**: Customer Development **Location**: Mumbai, Maharashtra **Date posted**: 08/11/2024 **ABOUT UNILEVER**: We are looking to hire a Key Accounts Executive in Unilever. **Function**:Ice Creams **Location**:Mumbai HO The role will be a part of the HUL Modern Trade ICD Sales team in a customer facing assignment. He/ She...

  • Key Account Executive

    5 hours ago

    Mumbai, Maharashtra, India Unilever Full time

    **Requisition Id**:**R-1168203** **Role Title: Key Account Executive** **Work Location: Mumbai** We are looking to hire a Territory Sales Officer/Key Accounts Executive in Unilever. **Here is how your day at Unilever would look like**: - Achieve sales targets through personal selling (visiting market) and driving the distribution system. - Managing the...

  • Key Accounts Executive

    2 weeks ago

    Mumbai, Maharashtra, India Unilever Full time

    **ABOUT UNILEVER**: **We are looking to hire a Key Account Executive/Senior Key Account Executive - eCommerce based in Mumbai** JOB DESCRIPTION: EXPECTED WORK - In Stock Excellence - The KAE is accountable for efficient online availability of the portfolio on their respective platform. This requires her/him to work on demand forecast, customer ordering,...

  • Key Accounts Executive

    4 days ago

    Mumbai, Maharashtra, India Unilever Full time

    ABOUT UNILEVER: Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that strive to improve the lives of our consumers and the communities around us every day. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life - giving us a unique...

  • Key Account Executive

    2 weeks ago

    Mumbai, Maharashtra, India Zama Organics Full time

    Position Overview: As a Key Account Executive, you will play a pivotal role in managing and nurturing relationships with our key clients. Your primary responsibilities will include coordinating orders, ensuring timely delivery, overseeing invoicing and payments, and providing excellent customer service to guarantee client satisfaction. You will collaborate...

  • Key Account Executive

    7 days ago

    Navi Mumbai, Maharashtra, India Unilever Full time

    Requisition No - R-1167523 Job Title: Key Account Executive WL- 1B/1C Location: Mumbai RO Job Overview The role will be a part of the HUL Modern Trade-Cash & Carry Sales team in a customer facing assignment. He/ She works in tandem with other functions viz. CM, CD-Ops, CD- Finance, CD-Supply Chain & branches. Executive would also assist the KAM in handling...

  • Key Account Executive

    4 weeks ago

    Mumbai, India All in Motion Full time

    Location: Powai, Mumbai Job type: Full time Experience Required : 4-7 years’ work experience as an Account executive, Key Account executive, Sales Account executive, or relevant role Salary Range: 7 LPA All in Motion is a global creative production company. We serve leading businesses and brands across the world to meet their communications needs. Our...

  • Key Account Executive

    4 weeks ago

    Mumbai, India All in Motion Full time

    Location: Powai, Mumbai Job type: Full time Experience Required : 4-7 years’ work experience as an Account executive, Key Account executive, Sales Account executive, or relevant role Salary Range: 7 LPA All in Motion is a global creative production company. We serve leading businesses and brands across the world to meet their communications needs. Our...

  • Key Account Executive

    4 weeks ago

    Mumbai, India All in Motion Full time

    Location: Powai, Mumbai Job type: Full time Experience Required : 4-7 years’ work experience as an Account executive, Key Account executive, Sales Account executive, or relevant role Salary Range: 7 LPA All in Motion is a global creative production company. We serve leading businesses and brands across the world to meet their communications needs. Our...

  • Key Account Executive

    7 days ago

    Navi Mumbai, Maharashtra, India Unilever Full time

    Requisition No: R-1170151 Job Title: Key Account Executive WL: 1B Location: Kalyan/Dombivli ** MAIN JOB PURPOSE**: The Key Account Executive would be required to drive sales and distribution for the company products and manage his allocated territory and the customer. ** JOB SUMMARY (JOB DESCRIPTION)** - Minimum 3-7 years of experience in General Trade,...