Operations Client Service

7 days ago

Bengaluru, India State Street Full time

Operations, Client Service: State Street: Associate 2

What you will be responsible for:

- Responsible for ensuring and reviewing all the CSO requirements such as Daily/weekly recon on Cash, Stock and Income.
- On a daily basis identify failed & unmatched trades, reason for it and initiate the resolution process
- Conduct independent research to gather and record data from internal systems. Interact with various internal and external teams as required to obtain the resolution.
- Check for the cash flows, Swifts, Fax and follow up with internal/external teams.
- Answer and/or review internal and external client queries in relation to accounting and custody. Analyze the problem and obtain and evaluate information to reach sound conclusions.
- Notifying the team about any issues and inquiries observed in day to day working

What we value:
These skills will help you succeed in this role:

- Client focus: Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries.
- Operational Efficiency Focus: Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions.
- Performance Focus: Provide excellent service to clients through a results-oriented mindset
- Quality & Risk Focus: Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk.

Education & Preferred Qualifications
- Graduate or Postgraduate in commerce, business management or relevant discipline
- Good understanding and exposure to Capital markets.
- Reconciliation in Accounting and Custody /Trade & settlements background. Graduate and above preferably in Finance
- Experience 1-3 years of related experience preferably from Reconciliation in Accounting and Custody /Trade & settlements background. Graduate and above preferably in Finance

Additional requirements
- Strong written and verbal communication skills (in English)
- Computer literate & MS Office expert
- Knowledge of SICAV funds and associated accounting
- Flexibility in re-prioritizing tasks
- Ability to perform effectively to strict deadlines
- Good understanding of Financial products

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

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