Current jobs related to Operations Client Service Officer - Bengaluru - State Street

  • Operations Client Service Officer

    1 week ago

    Bengaluru, India State Street Full time

    Who we are looking for This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Officer is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery, contract and SLA documentation and execution, change management, and key performance...

  • Operations Client Service

    2 weeks ago

    Bengaluru, Karnataka, India State Street Corporation Full time

    Operations Client Service - Officer **Manager - Custody Management Services** **Who we are looking for**:This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Manager is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery,...

  • Operations Client Service

    1 week ago

    Bengaluru, Karnataka, India State Street Full time

    Who we are looking for Strong knowledge on Custody and Accounting flow Knowledge on custody payments i.e. Fed Wire, MT103, MT202, ACH and Check Payments Thorough knowledge of Cash Reconciliation Okay for night shift (8PM - 5 AM IST) Working out of Office - 5 Days a Week Process timely and accurately cash instructions in accordance with Fund/internal...

  • Operations Client Service Officer

    22 hours ago

    Bengaluru, India State Street Full time

    Job Description Why this role is important to us: The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete...

  • Client Service Executive Advertising Agency

    1 week ago

    Bengaluru, India Moulis Advertising Service Pvt Ltd Full time

    Looking for a Client Servicing Professionals from Advertising/Communication industry. **Client Servicing Executive Responsibilities**: - One point contact for the client to offer 360-degree solutions. - Cultivate/ maintain good relationships with the clients. - Help client in their communication needs. - Coordinate & Collaborate with the internal teams to...

  • Global Markets Operations

    2 weeks ago

    Bengaluru, India Goldman Sachs Full time

    **Your Impact **We promote continuous learning by way of cross training and business engagement across the stack of functions in EQ product class. Your role will involve active partnership with the sales, trading, credit, legal and other operations teams which will be key to effectively manage the risk and business / client expectations for the trades we...

  • Client Service Advocate

    1 week ago

    Bengaluru, Karnataka, India beBeeService Full time

    Service Delivery Professional">Ensure the successful delivery of services to clients by overseeing resources, processes, and service delivery teams. The ultimate goal is to guarantee timely delivery of high-quality services that meet client expectations.Monitor key performance indicators (KPIs) and service-level agreements (SLAs) to ensure performance aligns...

  • Insurance Client Operations Service Delivery

    2 weeks ago

    Bengaluru, Karnataka, India State Street Full time

    Who we are looking for: This is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. The role...

  • Field Officer

    1 week ago

    Bengaluru, Karnataka, India Service Care Limited. Full time

    Job DescriptionCompany DescriptionService Care Ltd (SCL) is a leading Facility Management Services Organization in India, offering integrated services in Janitorial, Payroll Management, and Recruitment to corporates. With a dedicated team of experts, SCL has grown to become a trusted provider of these essential services.Role DescriptionThis is a full-time...

  • Client Services Manager

    3 days ago

    Bengaluru, India MYSCAAI Full time

    Job Summary: We are looking for an experienced and proactive Client Service Manager to build and maintain strong client relationships, ensure high levels of customer satisfaction, and act as the main point of contact between the company and its clients. The ideal candidate will oversee client onboarding, manage service delivery, and drive retention and...

Operations Client Service Officer

3 weeks ago

Bengaluru, India State Street Full time

Officer - Custody Client Operations - Job Description

Who we are looking for

This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Officer is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery, contract and SLA documentation and execution, change management, and key performance reporting.

What you will be responsible for
- Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered and clients are offered State Street’s full range of services as their needs and our services evolve.
- Provide support during US market hours.
- Define risk environment for business unit and perform Risk and Control Assessment to ensure appropriate action is initiated and executed to minimize risk events
- Promote a collaborative cross-business and jurisdiction environment that fosters change and innovation.
- Execute oversight activities to ensure interdepartmental deliveries are monitored and risks highlighted and addressed.
- Assists with compliance reviews, controls, and audits as appropriate.
- Ensures superior client satisfaction by acting as an advocate for clients and ensuring client issues are satisfactorily resolved.
- Proactive identification of client needs and potential internal issues impacting client satisfaction.
- Exercise discretion and judgment with respect to matters of significance, such as resolving, reporting of issues/breaches and suspicious transactions.
- Work in conjunction with individuals on the team as well as other business units, shared services/COEs, outsource partners, external clients as needed to resolve issues/discrepancies and ensure client satisfaction through seamless processing, accuracy, and adherence to all SLAs/internal standards/guidelines
- Liaise with COE's, shared service teams and other business units as required to escalate and resolve client's service/ operational issue.
- Trains, coaches’ colleague and provides input to performance appraisals.

What we value

These skills will help you succeed in this role
- Strong verbal and written communication skills.
- Strong analytical skills.
- Ability to perform effectively within strict client deadlines.
- Attention to detail
- Team player attitude
- Ability to work on own initiative.

Education & Preferred Qualifications
- 10+ years’ experience in Custody - Trades, Cash, FX, Corporate Actions knowledge is must.
- Bachelor’s Degree in Finance, Accountancy or Business-related degree.
- Former Client service experience would be an advantage.
- MBA/CFA accreditation would be an advantage.
- Very good working knowledge of Excel.
- Excellent English skills.

Secondary Skills (Good to Have)
- Advance MS Office
- Analytical Skills

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.