Domestic Voice

1 week ago

Indore Madhya Pradesh, India Torenia Technologies Pvt Ltd Full time

Responsibilities
- Handle inbound and outbound calls from customers in a professional manner.
- Provide accurate information about products or services.
- Resolve customer inquiries and issues in a timely manner.
- Maintain detailed records of customer interactions and transactions.
- Follow communication procedures, guidelines, and policies.
- Achieve personal and team call handling targets and quotas.
- Continuously improve through feedback and professional development.

**Qualifications**:

- High school diploma or equivalent qualification.
- Previous experience in a customer service role is preferred.
- Excellent verbal communication skills.
- Ability to handle high call volumes and maintain professionalism under pressure.
- Strong problem-solving skills and a proactive attitude.
- Basic computer skills and familiarity with CRM systems.

**Skills**:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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